Career Advisor (800017)

Equus•Columbus, IN

7h•$20

About The Position

The Career Advisor builds one-on-one relationships with clients to address barriers to obtaining and retaining employment. The role provides assessment, individualized support, case management, referrals, and follow-up, while helping participants meet contract goals and complete planned activities. The Career Advisor also supports the operation of career center programs, workshops, documentation, reporting, and compliance activities. The position coordinates and facilitates introductory and weekly workshops, supports grants and placement-data collection, and helps ensure that job-preparation programming has a business-driven curriculum and clear, useful outcomes. The Career Advisor works with business services staff to understand available jobs and qualifications and to identify relevant workshops and training. The role also supports center intake and operations, communicates center-wide issues to staff, and works with leadership on operational improvements. Equus Workforce Solutions provides workforce development services focused on preparing job seekers and career changers for sustainable, high-growth, high-demand industries. The organization describes learning and networking opportunities and emphasizes making a lasting impact on others.

Requirements

Two years of experience in career advisement and development, workshop facilitation, workforce-curriculum development, public speaking, and content development.
Working knowledge of MS Office and Google Docs.
Ability to maintain flexibility as contract or contractor needs require.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone and computer skills, along with strong written and verbal communication skills.
Strong leadership skills and demonstrated ability to work effectively with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a broad range of occupations and career paths.
Bachelor’s degree from an accredited college or university in education, social services, healthcare, and/or communications.
Customer service experience.

Nice To Haves

Experience or professional understanding of career paths in the healthcare field.

Responsibilities

Build professional one-on-one working relationships with clients and help eliminate barriers to obtaining and retaining employment through assessment, individualized attention, and coordination.
Provide consistent, comprehensive case management and follow-up.
Conduct new customer orientation.
Help ensure positive outcomes and goals are met as required by contract.
Coordinate with schools, account managers, and management to ensure appropriate documentation is completed and received.
Facilitate professional development workshops.
Maintain an organized client database and detailed documentation of client contacts.
Ensure participants follow through with planned activities specified by the funding-agency contract.
Assess participants’ work and provide referrals to appropriate community or social service agencies when needed.
Complete required enrollment documentation accurately.
Document participant contacts and activities in case notes and make required post-placement contacts.
Develop solutions to participant attendance problems.
Assist with project reports, including participation and placement reports.
Manage programs, including introductory and weekly workshops, grants within predetermined allocation targets, and collection of placement data.
Manage career-center job-preparation workshops to support a business-driven curriculum, quality presentations, satisfactory participation, clear next steps, and tangible outputs.
Collaborate with the business services team to identify available jobs, qualifications, and suitable workshops and training for job seekers.
Develop and maintain a communication plan to keep staff informed about center-wide issues and their role in operational goals.
Participate in training, capacity-building, and professional-development activities.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed.
Assist with center intake services.
Provide operational support for compliance-driven standards.
Perform other tasks and duties reasonably related to the role’s responsibilities.