Career Advisor 1

C2 GPS Rural Capital Area•La Grange, TX

About The Position

The Career Advisor I provides career counseling and coaching to help customers strengthen their training and professional skills and obtain employment in their desired fields. The role supports job seekers in exploring career options and expands employment opportunities, contributing to C2 GPS’s workforce-development mission. The Career Advisor assesses customers’ interests, aptitudes, vocational skills, employment histories, and development needs. They guide customers through career exploration and planning, share relevant labor-market information, and help them set realistic career goals. They also support job-search preparation through resume development, mock interviews, job-search strategies, and information about training, education, financial aid, and scholarships. The position includes determining program eligibility, referring customers to training and support services, maintaining ongoing contact with a caseload, monitoring progress toward goals, and documenting services and case notes in management information systems. The Career Advisor works with internal teams, external partners, and business solutions staff to connect participants with employment opportunities and improve workforce services. Case files must meet local, state, and federal quality-assurance requirements.

Requirements

High school diploma or GED.
Valid driver’s license and proof of insurance.
Knowledge of workforce development, economic development, and project management.
Knowledge of effective conflict resolution, individual case management, or career counseling.
Knowledge of word processing, spreadsheets, technology, and computers.
Exceptional customer-service and interpersonal skills.
Ability to work with diverse customers with varied needs and communication styles.
Ability to handle or resolve stressful or challenging situations with difficult customers.
Sensitivity to customer needs and feelings and concern for others.
Strong case-management, analytical, and critical-thinking skills.
Excellent verbal and written communication skills.
Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.

Nice To Haves

Associate or undergraduate degree preferred.
Previous related workforce experience preferred.
Bilingual in English and Spanish strongly preferred.

Responsibilities

Conduct comprehensive career assessments, including assessments for professional-level customers and people facing substantial barriers to employment.
Identify customers’ training and development needs, vocational skills, employment history, interests, and abilities to help them understand career options aligned with long-term goals.
Empower job seekers and program participants to pursue employment and recommend eligible local, state, and federal workforce programs and services.
Conduct intake and determine eligibility for grant-funded programs.
Guide job seekers through career development and exploration using workforce tools, aptitude assessments, interviews, resume writing, and career-planning services.
Provide labor-market information about opportunities, qualifications, and expected pay to help customers develop realistic career goals.
Educate participants about job-search skills and industry trends.
Use electronic and other resources to support career and job-search decisions.
Assist job seekers with resumes, mock interviews, and job-search strategies.
Provide information about training opportunities, education and training vendors, financial aid, and scholarships.
Refer participants to occupational skills training, work-based training, apprenticeships, employability-skills training, and other professional-development opportunities.
Prepare and submit Individual Training Account, work-based training, and supportive-service requests in a timely manner.
Evaluate customers’ needs and connect them with internal or external support services to address barriers to academic or career success.
Maintain regular contact with caseload customers, provide career services, case management, and career advising, and monitor progress toward academic or occupational goals.
Build cooperative working relationships with internal team members, the public, and external partners.
Partner with career-center business solutions staff to identify employment opportunities for participants.
Screen and refer participants to suitable job opportunities, with a focus on training-related development.
Seek ways to improve workforce services in response to labor-market needs.
Maintain customer information and enter required service codes and case notes into management information systems in a timely manner.
Ensure case files meet or exceed local, state, and federal quality-assurance requirements.
Perform other assigned duties and fulfill related responsibilities.