Care Team Operations Associate
Cityblock Health
•$20 - $26
About The Position
The Care Team Operations Associate supports members with clinical social and care management needs. The role provides administrative assistance and follow-up to connect members with needed services, under the direction of assigned Community Health Partners and Nurse Care Managers.
Requirements
- At least 1 year of administrative work, such as scheduling and coordination of appointments, follow-ups, or care plans, and/or experience maintaining accurate records and documentation.
Responsibilities
- Coordinate home health, insurance, vendor, and other social assistance services for members.
- Initiate and manage referrals based on member needs, ensuring effective communication throughout the process.
- Contact insurers, providers, and other organizations to request and deliver appropriate medical services and records for members.
- Use analytical platforms to generate and communicate weekly reporting and planning in support of clinical care.
- Use member benefits platforms to determine eligibility and organize Medicaid support and enrollment as needed.
- Communicate with members and external agencies regarding referrals made on their behalf.
- Support team meetings by taking notes and following up on commitments.
Benefits
- Health insurance
- Life insurance
- Retirement benefits
- Participation in the company’s equity program
- Paid time off, including vacation and sick leave
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
