Office & Team Operations Associate

Good Sports, Inc.•Braintree, MA

12d•$55,000 - $62,000•Hybrid

About The Position

Good Sports is seeking an early-career associate to support the organization’s office operations and teams. The role is suited to a proactive, adaptable person who is eager to learn, takes initiative, follows through on tasks of all sizes, and can build trust while handling confidential financial and donor information. The associate will represent the organization to visitors, donors, and partners, and will work with people across departments in a varied, changing environment. Responsibilities span reception and front-office coverage, general administration and facilities, onboarding logistics, and administrative support for Development and Program functions. The associate will also learn essential basics of HR, Finance, and IT to provide backup when needed. The position is hybrid in Braintree, Massachusetts: onsite Tuesday through Thursday and remote Monday and Friday, with occasional onsite attendance on remote days for special events or meetings. Travel may be required, and occasional extended hours and rare weekend work may be needed. This is a full-time, exempt position reporting to the Vice President, Administration, with a salary of $55,000–$62,000 per year based on experience.

Requirements

Willingness to work onsite Tuesday through Thursday, with remote work Monday and Friday; occasional onsite attendance on Monday or Friday may be required for special events or meetings.
Intermediate proficiency with common workplace tools, including Outlook, Teams, Microsoft Office, and other collaboration platforms and software.
Ability and willingness to learn Microsoft Office applications, Odoo CRM, and conference-room technology.
Discretion and trustworthiness in handling financial and donor information.
Ability to manage requests from multiple people, prioritize tasks, take direction, and follow through reliably.
Warm, positive interpersonal approach when representing the organization to donors, partners, visitors, and colleagues.
Comfort with ambiguity, variety, and changing day-to-day responsibilities.
Willingness to take initiative and handle tasks of all sizes.

Nice To Haves

Comfort with Adobe and Claude AI.

Responsibilities

Greet visitors; manage calls and emails; route mail and deliveries; coordinate meeting rooms and catering; order supplies; and maintain a presentable office.
Manage the organizational calendar and scheduling and support catering and office events.
Coordinate with the landlord, housekeeping, office equipment providers, and other office service vendors.
Handle filing, scanning, records maintenance, mail and deliveries, signature coordination, expense reports, and corporate card reconciliation.
Serve as the first point of contact for office issues and keep the space clean, stocked, and ready for technology use.
Manage new-hire logistics and help new teammates feel welcome.
Learn essential HR, Finance, and IT support basics to provide backup when needed.
Provide Development administrative support, including CRM data entry, donor acknowledgment letters and tax receipting, donor appeal mailing support, reports and presentations, research, and data collection.
Provide Program administrative support, including CRM data entry, S/H and administrative invoice collection, reports and presentations, research, and data collection.
Travel as necessary based on business needs and perform other duties within reasonable scope as assigned.