Care Team Associate

Optimus Health Care • Stamford, CT

3d

About The Position

Optimus Health Care is recruiting a full-time Care Team Associate (CNA) for its Stamford, Connecticut location. The Care Team Associate is part of the patient-centered medical home (PCMH) care team and works with providers, nurses, and front office staff to support complete and timely patient flow. The role requires sensitivity to a diverse patient population and strict confidentiality.

The associate supports clinical visits by administering health questionnaires, taking patient histories and vital signs, preparing patients for examinations and treatment, and preparing exam rooms with necessary equipment and supplies. The role also includes updating patient information in Epic, managing in-basket messages, chaperoning intimate examinations, connecting clinicians with language interpretation services, and assisting with scheduling tests and treatments. The associate follows infection-control, safety, confidentiality, and privacy guidelines; maintains competency with clinical equipment and procedures; assists with administrative tasks; explores community resources; and maintains networking with community providers.

Optimus describes its workplace as a fast-paced, 100% outpatient environment and emphasizes quality, patient-centered care, and its values of being outstanding, trustworthy, acting with integrity, and being multicultural, understanding, and supportive.

Requirements

• High school diploma or equivalent.
• Successful completion of a Connecticut Department of Public Health-approved Certified Nurse Aide (CNA) training program or equivalent state-recognized accredited training.
• Current CNA certification with active registration on the Connecticut Nurse Aide Registry.
• CPR/BLS certification required upon hire.
• Professional, positive attitude; sound judgment; understanding of customer service principles; trustworthiness; and excellent interpersonal skills.
• Ability to communicate effectively with patients and healthcare professionals and demonstrate an understanding of medical terminology.

Nice To Haves

• Experience in a clinical or outpatient healthcare setting.
• Familiarity working with electronic medical records (EMR).
• Patient care, vital signs, and medical terminology knowledge.
• Spanish-English or English-Creole bilingual ability.

Responsibilities

• Administer health questionnaires to patients.
• Accompany clinicians in the exam room as a chaperone for intimate examinations.
• Update patient information in Epic, the electronic medical record system.
• Manage in-basket messages.
• Take patient histories and vital signs.
• Prepare patients for examinations and treatment.
• Prepare examination rooms with necessary equipment and supplies.
• Assist with scheduling tests and treatments.
• Follow infection-control and safety guidelines, as well as confidentiality and privacy policies.
• Maintain competency in the use of clinical equipment and procedures.
• Connect clinicians with language interpretation services when needed.
• Assist with administrative tasks as needed.
• Explore community resources available to meet patient needs.
• Maintain ongoing networking efforts with community providers in the area.
• Perform other related duties as needed.

Benefits

• Excellent health and welfare benefit options.
• Competitive compensation and bonus.
• Eligible employees may receive employer-sponsored medical, dental, and vision coverage, retirement benefits, paid time off and holidays, and other employer-sponsored benefits, subject to plan terms and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED