Operations Team Member | Operations and Care Center Services

Gateway Services • Sacramento, CA

7d • Onsite

About The Position

Gateway Services is hiring an Operations Team Member at West Coast Pet Memorial in Sacramento, California. The role supports compassionate pet aftercare services, ensuring each pet entrusted to the company’s care is treated with dignity, respect, and attention to detail. Team Members work alongside colleagues to support veterinary partners and pet families. No prior industry experience is required; training is provided.

This is an on-site, hands-on role in a Gateway Care Center. Work involves operating cremation equipment, processing and packaging cremated remains, creating memorial products, and maintaining quality and safety. The position is full-time, Monday through Friday, 8:00 a.m. to 4:30 p.m., with at least 40 hours per week. Compensation is $21–$23 per hour, depending on experience.

Requirements

• Enjoy hands-on, physical work.
• Pay attention to detail.
• Be dependable and punctual.
• Work well as part of a team.
• Follow safety procedures.
• Be comfortable working around deceased pets.
• Take pride in producing quality work.

Responsibilities

• Operate cremation equipment according to established procedures.
• Process and package cremated remains accurately and carefully.
• Create memorial products, including paw prints and keepsakes.
• Perform quality checks to ensure orders are completed correctly.
• Maintain a clean, safe, and organized work environment.
• Work with teammates to meet daily production goals.

Benefits

• Medical, dental, and vision coverage.
• 401(k) retirement savings plan with employer matching contributions.
• Company-paid life insurance.
• Company-paid long-term disability.
• Paid vacation and company holidays.
• Paid training and career development.
• Employee Assistance Program (EAP).
• Gateway CarePath confidential emotional wellness and resilience program.
• Health Savings Account and Flexible Spending Accounts.
• Pet insurance.
• Employee discount marketplace.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed