Operations Team Member | Operations and Care Center Services
About The Position
Gateway Services is hiring an Operations Team Member for its West Coast Pet Memorial care center in Sacramento, California. The role supports pet aftercare services, helping ensure that every pet entrusted to the team is treated with dignity, respect, and attention to detail. The position works alongside a supportive team and serves veterinary partners and pet families. No previous industry experience is required; training is provided. This is an on-site, full-time position scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., with a stated minimum of 40 hours per week. Compensation is $21–$23 per hour, depending on experience. The work is active and involves standing, walking, and lifting throughout the shift, as well as working around deceased pets. Gateway describes its benefits as including competitive pay, medical, dental, and vision coverage, a 401(k) with employer matching contributions, company-paid life insurance and long-term disability, paid vacation and company holidays, paid training and career development, an Employee Assistance Program, an emotional wellness program, health savings and flexible spending accounts, pet insurance, an employee discount marketplace, and career advancement opportunities.
Requirements
- No previous industry experience is required; training is provided.
- Enjoy hands-on, physical work.
- Pay attention to detail.
- Be dependable and punctual.
- Work well as part of a team.
- Follow safety procedures.
- Be comfortable working around deceased pets.
- Take pride in doing quality work.
Responsibilities
- Operate cremation equipment according to established procedures.
- Process and package cremated remains accurately and carefully.
- Create memorial products, including paw prints and keepsakes.
- Perform quality checks to ensure each order is completed correctly.
- Maintain a clean, safe, and organized work environment.
- Work with teammates to meet daily production goals.
Benefits
- Competitive hourly pay
- Medical, dental, and vision coverage
- 401(k) retirement savings plan with employer matching contributions
- Company-paid life insurance
- Company-paid long-term disability
- Paid vacation and company holidays
- Paid training and career development
- Employee Assistance Program (EAP)
- Gateway CarePath emotional wellness program
- Health Savings Account and Flexible Spending Accounts
- Pet insurance
- Employee Discount Marketplace
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
