Operations Team Member | Operations and Care Center Services
About The Position
Gateway Services is hiring an Operations Team Member for its Final Gift Pet Memorial care center in Middleborough, Massachusetts. The role supports compassionate pet aftercare by ensuring pets entrusted to the company’s care are treated with dignity, respect, and attention to detail. No previous industry experience is required; training is provided. This is an on-site, full-time position scheduled Monday through Friday from 3:30 p.m. to midnight, with a minimum of 40 hours per week. Compensation is $21–$24 per hour, depending on experience, with a shift differential after 6 p.m. The work involves operating cremation equipment, carefully processing remains, producing memorial keepsakes, checking completed orders, and maintaining a safe and organized workspace. It is an active role involving standing, walking, and lifting throughout the shift, and requires comfort working around deceased pets. Gateway describes its offering as an industry-leading benefits package, including medical, dental, and vision coverage; a 401(k) plan with employer matching; company-paid life insurance and long-term disability; paid vacation and company holidays; paid training and career development; an Employee Assistance Program; the Gateway CarePath emotional wellness and resilience program; health savings and flexible spending accounts; pet insurance; an employee discount marketplace; and career advancement opportunities. New employees must successfully pass the E-Verify employment verification check. Gateway Services is an Equal Opportunity Employer committed to diversity and inclusion.
Requirements
- No previous industry experience is required; training is provided.
- Enjoy hands-on, physical work.
- Pay attention to detail.
- Be dependable and punctual.
- Work well as part of a team.
- Follow safety procedures.
- Be comfortable working around deceased pets.
- Take pride in producing quality work.
- Successfully pass the E-Verify employment verification check.
Responsibilities
- Operate cremation equipment according to established procedures.
- Process and package cremated remains accurately and with care.
- Create memorial products, including paw prints and keepsakes.
- Perform quality checks to ensure each order is completed correctly.
- Maintain a clean, safe, and organized work environment.
- Work with teammates to meet daily production goals.
Benefits
- Competitive hourly pay of $21–$24 per hour, depending on experience, plus a shift differential after 6 p.m.
- Medical, dental, and vision coverage.
- 401(k) Retirement Savings Plan with employer matching contributions.
- Company-paid life insurance.
- Company-paid long-term disability.
- Paid vacation and company holidays.
- Paid training and career development.
- Employee Assistance Program (EAP).
- Gateway CarePath confidential emotional wellness and resilience program.
- Health Savings Account and Flexible Spending Accounts.
- Pet insurance.
- Employee Discount Marketplace.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
