Operations Team Member | Operations and Care Center Services

Gateway Services Inc.•Turner, ME
•$20 - $23•Onsite

About The Position

Gateway Services is hiring an Operations Team Member at its Final Gift Pet Memorial care center in Turner, Maine. The role supports compassionate pet aftercare by ensuring pets entrusted to the team are treated with dignity, respect, and attention to detail. The position involves operating cremation equipment, processing cremated remains, creating memorial products, completing quality checks, maintaining the work area, and helping the team meet daily production goals. The role may also involve pick-ups and deliveries using a company van. This is an on-site, full-time position scheduled Monday through Friday, 5:00 a.m. to 1:30 p.m., with flexibility to provide coverage when needed. The posting states a minimum of 40 hours per week. No prior pet aftercare industry experience is required; training is provided. The work is active and involves standing, walking, and lifting throughout the shift, as well as working around deceased pets.

Requirements

  • Enjoy hands-on, physical work.
  • Pay attention to detail.
  • Be dependable and punctual.
  • Work well as part of a team.
  • Follow safety procedures.
  • Be comfortable working around deceased pets.
  • Take pride in doing quality work.

Responsibilities

  • Operate cremation equipment according to established procedures.
  • Process and package cremated remains accurately and carefully.
  • Create memorial products, including paw prints and keepsakes.
  • Perform quality checks to ensure orders are completed correctly.
  • Maintain a clean, safe, and organized work environment.
  • Work with teammates to meet daily production goals.
  • Assist with pick-ups and deliveries using a company van when needed.

Benefits

  • Competitive hourly pay of $20–$23, depending on experience.
  • Medical, dental, and vision coverage.
  • 401(k) retirement savings plan with employer matching contributions.
  • Company-paid life insurance.
  • Company-paid long-term disability.
  • Paid vacation and company holidays.
  • Paid training and career development.
  • Employee Assistance Program (EAP).
  • Gateway CarePath confidential emotional wellness and resilience program.
  • Health Savings Account and Flexible Spending Accounts.
  • Pet insurance.
  • Employee Discount Marketplace.
  • Career advancement opportunities.
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