Operations Team Member | Operations and Care Center Services
About The Position
The Operations Team Member works at Final Gift Pet Memorial in Manchester, Connecticut, providing compassionate pet aftercare services. The role helps ensure each pet entrusted to Gateway Services receives dignity, respect, and careful attention. No previous industry experience is required; training is provided. This is an on-site position in a Gateway Care Center, scheduled Monday through Friday from 3:30 p.m. to midnight, 40 hours per week. Compensation is $21–$23 per hour, depending on experience, with a shift differential after 6 p.m. The position involves operating cremation equipment, processing and packaging cremated remains, creating memorial products, and checking completed orders for quality. It is an active role involving standing, walking, and lifting throughout the shift. Team members work with colleagues to meet daily production goals and maintain a clean, safe, and organized environment. The work may be emotionally demanding and involves working around deceased pets. Employees have access to Gateway CarePath, a confidential emotional wellness and resilience program designed for people working in pet aftercare.
Requirements
- No previous industry experience is required; training is provided.
- Enjoy hands-on, physical work.
- Pay attention to detail.
- Be dependable and punctual.
- Work well as part of a team.
- Follow safety procedures.
- Be comfortable working around deceased pets.
- Take pride in doing quality work.
Responsibilities
- Operate cremation equipment following established procedures.
- Process and package cremated remains accurately and carefully.
- Create memorial products, such as paw prints and keepsakes.
- Perform quality checks to ensure each order is completed correctly.
- Maintain a clean, safe, and organized work environment.
- Work with teammates to meet daily production goals.
Benefits
- Competitive hourly pay
- Medical, dental, and vision coverage
- 401(k) retirement savings plan with employer matching contributions
- Company-paid life insurance
- Company-paid long-term disability
- Paid vacation and company holidays
- Paid training and career development
- Employee Assistance Program (EAP)
- Gateway CarePath emotional wellness program
- Health Savings Account and Flexible Spending Accounts
- Pet insurance
- Employee Discount Marketplace
- Career advancement opportunities
- Shift differential after 6 p.m.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
