Care Team Manager
Beacon Specialized Living•Kalamazoo, MI
•$52,000
About The Position
Beacon Specialized Living is seeking a Care Team Manager (CTM) to lead the day-to-day operations of a residential home supporting individuals with intellectual and developmental disabilities (IDD). The role provides hands-on leadership to ensure high-quality care and a safe, positive, and supportive home environment. The position is suited to someone passionate about serving others and ready to advance in a leadership career.
Requirements
- Strong communication, organization, and problem-solving skills.
- Ability to coach, motivate, and hold team members accountable.
- Ability to work independently while collaborating with regional and operational leadership.
- Comfort working in a fast-paced, 24/7 residential environment.
- Reliable transportation and ability to meet position-specific driving requirements, if applicable.
- Must meet all company and state requirements for the position.
Nice To Haves
- Previous experience in IDD, behavioral health, healthcare, human services, or residential services.
- Previous supervisory or leadership experience.
Responsibilities
- Lead and support Direct Support Professionals (DSPs) and residential staff.
- Oversee the daily operations of the assigned home.
- Ensure individuals receive care and support consistent with their individual needs and plans.
- Provide coaching, training, and performance feedback to team members.
- Assist with recruiting, onboarding, scheduling, and staff retention.
- Ensure required documentation is completed accurately and on time.
- Monitor compliance with company policies, state regulations, and applicable care standards.
- Support medication administration and health and safety procedures as required.
- Respond appropriately to behavioral or operational concerns and escalate issues when necessary.
- Build positive relationships with individuals supported, families, staff, and community partners.
- Maintain a clean, safe, and welcoming home environment.
- Participate in meetings, trainings, and quality-improvement initiatives.
- Step in and support the team as needed as a hands-on leader.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
