Care Promoter

ChenMed•Lakeland North, WA

23h•$17 - $24•Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that support the smooth operation of medical centers. Duties vary by setting. Under direct physician supervision and in accordance with state medical practice acts, the Care Promoter performs clinical duties as part of a physician-led care team focused on providing comprehensive primary care to a specific patient population.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited program in Medical Assisting, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time management, and organizational skills.
Ability to collaborate effectively with physicians, clinicians, and other team members.
Problem-solving mindset focused on patient needs and team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Basic phone and computer skills and proficiency with Microsoft Office Suite and other word-processing, spreadsheet, database, email, and presentation software.
Attention to detail and ability to maintain organized systems that support accurate reporting and timely patient flow.
Ability to remain calm in busy or stressful situations.
Ability and willingness to travel locally and/or regionally up to 10% of the time to cover other centers as needed.
Fluency in spoken and written English.
Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs, interviews, and medical histories.
Catalog and communicate patient needs to the PCP, clinicians, specialists, and other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their conditions to the PCP, clinicians, specialists, and other clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and document accurately, legally, and ethically.
Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain and relay relevant information to physicians.
Call prescriptions into pharmacies with physician approval and authorization; use appropriate medical terminology and professional conduct. Authorized individuals use the ChenMed Rx system to support physician medication dispensing.
Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.