Care Promoter (Float)

ChenMed•Edgewood, NM

1d•$17 - $24•Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help keep medical centers running smoothly. Duties vary by setting, including the center’s size, location, and type. The role performs administrative work and clinical duties under direct physician supervision and in accordance with state medical practice acts. As an integral member of a physician-led care team, the Care Promoter supports comprehensive primary care for a defined patient population.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time management, and organizational skills.
Ability to collaborate effectively with physicians, clinicians, and other team members.
Problem-solving mindset focused on patient needs and team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Basic phone and computer operation skills; proficiency with Microsoft Office Suite and other word-processing, spreadsheet, database, email, and presentation software.
Attention to detail and ability to maintain accurate reports and data.
Ability to maintain organized systems for timely patient flow and remain calm in busy or stressful situations.
Ability and willingness to travel locally and/or regionally up to 10% of the time to cover other centers as needed.
Fluency in spoken and written English.
Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs, interview information, and medical history.
Catalog and communicate patient needs to the PCP, clinicians, specialists, and other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their conditions to appropriate clinical personnel.
Perform non-critical medical and therapeutic procedures according to medical instructions; collect phlebotomy and other lab specimens and perform basic waived lab tests.
Prepare and administer medications, change dressings, apply bandages, remove sutures, and provide other first aid under physician supervision; use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and document accurately, legally, and ethically.
Process patient phone messages, return calls, route messages to team members, and contact patients to obtain or relay information for physicians.
Call prescriptions in to pharmacies with physician approval and authorization; use the ChenMed Rx system for physician medication dispensing when authorized.
Provide health coaching to a defined group of patients and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.