Care Partner NIGHTS (11pm-7am)

Experience Senior Living • Palm Coast, FL

6d

About The Position

The Care Partner assists residents with personal care and activities of daily living, housekeeping and laundry, and supports residents’ independence, choices, spiritual needs, and participation in life enrichment programs. The role responds promptly to resident pendant or wearable calls, communicates changes in residents’ needs to the Director of Health & Wellness and other departments, and follows service plans and infection-control practices. The Care Partner maintains resident confidentiality and property rights, reports accidents and incidents promptly, and is prepared for emergencies. The position requires completing state- and company-specified training and delivering warm, respectful, customer-focused care to older adults. The listed schedule is nights, 11 p.m.–7 a.m.; the role may also require varied schedules, including weekends, evenings, and holidays.

Requirements

• High school diploma or equivalent.
• Must complete all state-required and Experience Senior Living-specified training programs.
• Able to read and comprehend simple instructions and short correspondence, write simple correspondence, and present information in one-on-one and small-group situations.
• Able to follow detailed written or verbal instructions using common-sense understanding and deal with difficult situations.
• Able to communicate effectively with management, team members, residents, family members, vendors, referral sources, and outside contacts.
• Able to make independent decisions and communicate in a warm, friendly, and caring manner.
• Knowledge of customer service principles and practices; able to provide high service delivery, address service failures, and prioritize customer needs.
• Able to clearly present and interpret information, speak with residents, family members, and customers, and listen effectively.
• Able to build credibility and rapport while communicating helpfully and warmly.
• Able to cooperate with others to achieve goals and objectives.
• Able to be tactful, maintain confidences, foster an ethical work environment, and handle situations honestly.
• Able to remain open to new information, shift focus as demands change, manage transitions between tasks, and adapt to varying customer needs.
• Passion for working with and around senior citizens.
• Able to work varied schedules, including weekends, evenings, and holidays.
• Neat, clean appearance in accordance with the dress code.
• Employment is contingent upon successfully completing background screening in accordance with Florida law and company policy; certain positions may require fingerprinting and Level 1 or Level 2 screening.

Nice To Haves

• Certified Nursing Assistant or Home Health Aide credential.
• Medication Assistance license or certificate, if applicable and required by state regulations.
• CPR certification.
• First Aid certification.

Responsibilities

• Assist residents with personal care and activities of daily living as assigned, requested, and specified in their service plans.
• Perform assigned daily housekeeping and laundry duties according to established procedures and standards.
• Review and participate in 24 Hour Reports, shift-change reports, and verbal reports as needed.
• Assist residents to and from scheduled life enrichment programs.
• Promote residents’ personal choices, independence, and spiritual needs, and provide verbal encouragement and support.
• Prioritize tasks to maintain optimum services as resident requests and needs change.
• Communicate changes in residents’ needs to the Director of Health & Wellness and communicate other needs to relevant departments.
• Respond promptly to resident pendant and wearable calls.
• Ensure compliance with new resident care needs and established infection-control practices.
• Report accidents and incidents to a supervisor as soon as possible, regardless of severity.
• Maintain the confidentiality of residents’ personal care information and honor their personal and property rights.
• Be knowledgeable and prepared to respond to disasters, fires, and other emergencies.
• Connect with and help residents transition from home to the community through thoughtful engagement.

Benefits

• Medical, dental, and vision coverage.
• Short-term and long-term disability coverage.
• Life and voluntary life insurance.
• 401(k) with employer matching.
• Paid holidays.
• Up to 20 days of PTO in the first three years.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED