Care Manager-Full Time-Adult Health Home

Catholic Charities of Onondaga County•Syracuse, NY

49d•Hybrid

About The Position

Thrive and Change Lives Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives. We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Requirements

Bachelor's degree in Nursing or Human Services related field
Minimum of 3 years of experience in care coordination or equivalent combination of education and experience
Ability to work with people of diverse backgrounds
Thorough working knowledge of local and regional public and private resources
Familiarity with Social Security, Department of Social Service Adult Protective Unit, Income Assistance Unit, and other relevant agencies
Basic computer skills
Creative problem-solving skills
Negotiation skills
Ability to navigate and utilize multiple Electronic Medical Records (EMRs)
Valid N.Y.S. Driver's License
N.Y.S. Child Abuse Registry clearance

Responsibilities

Plays a vital role in Adult Health Home Case Management by actively engaging clients through in-person contact, assessing their needs, and providing comprehensive care coordination.
Identifies eligible clients, educates providers on eligibility criteria, and collaborates with the lead health home to determine eligibility.
Develops patient-centered plans of care, prepares crisis intervention plans, and ensures the delivery of all necessary services by coordinating with service providers and health plans.
Advocates for services, assists with scheduling medical appointments, and provides support for transitional care following admissions and discharges.
Offers patient and family support, connects them to community resources, and ensures timely and thorough documentation as required by the Department of Health.