Adult Care Manager- Health Home Plus

Association For Mental Health And Wellness•Riverhead, NY

9d•$50,000 - $52,000

About The Position

The Health Home Plus Adult Care Manager assists adults age 18 and over with Serious Mental Illness (SMI) in navigating complex systems of care, building supportive relationships, and developing individualized, person-centered care plans to help them meet their overall health and wellness goals. The individuals served may have experienced multiple hospitalizations, criminal justice involvement, homelessness, and/or have active Assisted Outpatient Treatment (AOT) orders. The role serves a mixed caseload of Health Home Plus and Health Home clients. For high-acuity members, the manager delivers four services per month: two in person and two by telehealth. Work is primarily community-based and involves travel throughout Suffolk County. The position is based in Riverhead, New York.

Requirements

Bachelor’s degree in a human service or health discipline and two years of experience working directly with the SMI population; alternatively, a master’s degree and one year of experience is encouraged.
Two years of experience providing direct services to people with Serious Mental Illness, developmental disabilities, or substance use.
Excellent interpersonal communication skills and ability to establish empathic, empowering relationships with people who have experienced psychiatric or substance use challenges, trauma, and chronic physical health conditions.
Strong communication skills and ability to collaborate with professionals involved in a person’s care.
Understanding of recovery and wellness, including the role of social supports such as family and self-help, and PROS.
Sound organizational and computer skills; the agency uses electronic health records and multiple IT platforms.
Knowledge of public health and mental health systems, public entitlements, and social service programs.
Reliability, self-direction, and ability to work independently and as part of an interdisciplinary team.

Nice To Haves

Master’s degree with one year of experience.
Bilingual English/Spanish.

Responsibilities

Coordinate and monitor behavioral health, physical health, and social services based on consumer-driven needs assessments and service plans.
Build and monitor linkages with natural supports and formal community resources, including hospitals, outpatient clinics, rehabilitation, self-help, and social service providers.
Provide supportive, recovery- and wellness-directed coaching and counseling in person and by telephone.
Provide support to the Adult Care Management team and clients when case coverage is needed.
Maintain accurate records and follow Department of Health, Office of Mental Health, Health Home, and agency policies and guidelines.
Participate in team meetings, supervision, Adult Care Management staff meetings, and agency meetings.