Care Management Support Assistant
About The Position
The Care Management Support Assistant contributes to the administration of care management by providing non-clinical support for assessing and evaluating members’ needs and requirements. The role helps members achieve or maintain optimal wellness by guiding members and families toward appropriate care and well-being resources and facilitating their interaction with those resources. The position performs administrative, clerical, operational, customer support, and computational tasks, including varied activities and moderately complex assignments. Work is typically routine, patterned, or semi-routine.
Requirements
- At least 3 years of technical experience.
- Knowledge of Microsoft Word, Excel, and Outlook.
- Administrative support experience in the healthcare industry.
- Familiarity with care and well-being resources.
- Passion for contributing to an organization focused on continually improving consumer experiences.
Nice To Haves
- Associate’s degree.
- Proficiency with Microsoft Access.
Responsibilities
- Provide non-clinical administrative support for care management.
- Support the assessment and evaluation of members’ needs and requirements.
- Guide members and families toward resources appropriate for members’ care and well-being.
- Facilitate members’ and families’ interaction with appropriate resources.
- Perform administrative, clerical, operational, and customer-support tasks.
- Perform computations and other moderately complex support assignments.
Benefits
- Medical, dental, and vision benefits.
- 401(k) retirement savings plan.
- Paid time off and company and personal holidays.
- Paid parental and caregiver leave.
- Short-term and long-term disability coverage.
- Life insurance.
- Other opportunities supporting personal wellness.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
