Care Management Support Assistant

HumanaCarolina, SC
Remote

About The Position

Become a part of our caring community. Are you a transitioning military service member or a military spouse looking for an internship that supports the goal to put health first? The DOW SkillBridge Internship and Military Spouse Fellowship Programs will provide you with main training to perform your internship. You will partner with your team to support members, projects, and to meet goals affecting outcomes. The professionals you work with at Humana will depend on the type of internship you select. They may include healthcare professionals, HR, and IT, to name a few. The objective is to support and facilitate care for members. To be eligible for this internship, you must either be a transitioning military service member or a military spouse, and you must obtain eligibility to participate in these DOW sponsored programs. The Intern - Unpaid acts as an apprentice while completing formal education or immediately following graduation. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Requirements

  • Must be a transitioning service member eligible to participate in the DOW SkillBridge or a military spouse eligible to participate in the military spouse fellowship
  • Must reside in the state of South Carolina
  • Strong interpersonal, written and oral communication skills
  • Proficiency in healthcare software and electronic medical records (EMR) systems.

Nice To Haves

  • Previous Medicare/Medicaid experience.
  • Knowledge of payer policies, insurance companies and government health programs.
  • Possess an interest in working in the healthcare industry

Responsibilities

  • Support members, projects, and to meet goals affecting outcomes.
  • Support and facilitate care for members.
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