Care Management Assistant
About The Position
The Care Management Support Assistant contributes to the administration of care management by providing non-clinical support to the assessment and evaluation of members' needs and requirements. This support aims to achieve and maintain an optimal wellness state by guiding members/families toward, and facilitating interaction with, resources appropriate for the care and well-being of members. The Care Management Support Assistant 1 performs basic administrative/clerical/operational/customer support/computational tasks, typically working on routine and patterned assignments. The assistant works under close supervision and within established policies and guidelines, with minimal opportunity for deviation.
Requirements
- 2 years of Microsoft Office experience with Word, Outlook, and Excel
- 1+ years of Administrative support experience in a healthcare industry
- Familiarity with care and well-being resources
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Nice To Haves
- Associate's Degree
- Demonstrated excellent customer service and communication skills
- Microsoft Access proficiency
- Bilingual English/Spanish
Responsibilities
- Provide non-clinical support to the assessment and evaluation of members' needs and requirements.
- Guide members/families toward resources appropriate for their care and well-being.
- Facilitate interaction with resources appropriate for the care and well-being of members.
- Perform basic administrative/clerical/operational/customer support/computational tasks.
- Work on routine and patterned assignments.
Benefits
- medical
- dental
- vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
