Care Management Manager : Clinic Care Management
About The Position
The Manager of Care Management is responsible for the daily oversight and management of inpatient and care management staff. This position must support, concurrent, retrospective inpatient review, discharge planning, transitional care and care management programs for Hoag MG and IPA assigned membership. They are responsible for helping to develop and implement any necessary P&P’s and workflow to ensure consistency, effectiveness and efficiency in the use of all resources required to accomplish all department goals and objectives. They will identify any opportunities for and implement any changes necessary to improve upon workflows and department performance that will ensure a high level of satisfaction with our customers and compliance with all Federal, State and Health Plan requirements. They will monitor the department performance against these requirements. They will be a resource to staff for addressing difficult issues that arise within the department. Interface with Medical Directors, hospitalists, physicians, other department leaders and vendors as needed.
Requirements
- Management of inpatient and care management staff.
- Support of concurrent, retrospective inpatient review, discharge planning, transitional care and care management programs.
- Development and implementation of P&P’s and workflow.
- Identification and implementation of workflow improvements.
- Monitoring of department performance.
- Resource for staff issue resolution.
- Interface with various stakeholders including Medical Directors, hospitalists, physicians, department leaders, and vendors.
Responsibilities
- Daily oversight and management of inpatient and care management staff.
- Support concurrent, retrospective inpatient review, discharge planning, transitional care and care management programs.
- Develop and implement necessary P&P’s and workflow to ensure consistency, effectiveness and efficiency.
- Identify opportunities for and implement changes to improve workflows and department performance.
- Monitor department performance against requirements.
- Serve as a resource to staff for addressing difficult issues.
- Interface with Medical Directors, hospitalists, physicians, other department leaders and vendors.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
