Care Coordinator - Escondido Kids

ROWI Teen & Parent Wellness Centers•Escondido, CA
•$22 - $24

About The Position

Under the supervision of the Program Director, the Care Coordinator coordinates care for ROWI clients, including individualized services such as orientation, transportation, doctor visits, and scheduling. The role supports high-quality programming and client care, supervises clients and helps ensure participation in designated groups, facilitates assigned activities, coordinates transportation and daily lunch, and completes required documentation in the electronic medical record (EMR). The Care Coordinator also supports facility cleanliness as needed and maintains professional, confidential, and appropriate interactions with clients, staff, families, and other professionals.

Requirements

  • High school diploma; a bachelor’s degree is preferred.
  • At least two years of driving experience.
  • At least one year of experience working with children in a therapeutic setting.
  • Valid driver’s license and eligibility for insurance coverage with agency vehicles.
  • Valid First Aid and CPR certification, or willingness to obtain it.
  • Ability to manage time effectively and work with minimal supervision.
  • Basic computer proficiency.
  • Ability to communicate with people from varied educational and cultural backgrounds.
  • Ability to cope constructively with stressful situations and demonstrate tact, initiative, resourcefulness, professionalism, enthusiasm, and a nonjudgmental attitude.
  • Ability to document clearly and efficiently.
  • Strong written and verbal communication, interpersonal, and organizational skills.
  • Ability to work effectively on an interdisciplinary team, set priorities, and handle multiple assignments.
  • Ability to communicate appropriately in writing and verbally with families and other professionals.

Nice To Haves

  • Bachelor’s degree.
  • Experience with junior high or high school students.

Responsibilities

  • Ensure programs and services are implemented to high standards and clients receive a high level of care.
  • Supervise clients and ensure they attend designated groups throughout programming.
  • Facilitate assigned groups and activities as designated by the Facility Manager.
  • Conduct orientation for each client on the day of admission, or assign another staff member to do so when unavailable; complete UA screening, PHQ-9, and other directed assessments.
  • Ensure compliance with Joint Commission standards.
  • Document shift reports and share pertinent information with the team.
  • Coordinate transportation schedules and drive clients as needed.
  • Document transportation and group activities in the EMR.
  • Administer urine analyses and submit the required documentation in the EMR.
  • Assist with facility cleanliness as needed.
  • Coordinate clients’ lunch daily.
  • Maintain a positive, caring, and professional attitude as a role model to treatment staff, clients, employees, and guests.
  • Maintain confidentiality regarding clients and related activities.
  • Comply with the dress code and complete tasks accurately and on time.
  • Attend designated staff and in-service meetings.
  • Complete additional duties assigned by the management team.
  • Maintain clear boundaries, set limits, and manage clients who need direct supervision while maintaining appropriate professional interactions.
  • Submit all EMR documentation within 24 hours.
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