Facility Manager - Escondido Kids

ROWI Teen & Parent Wellness Centers•Escondido, CA

8d•$22 - $24

About The Position

The Facility Manager oversees the day-to-day administrative operations of an outpatient treatment facility, working collaboratively with the Operations team and under the supervision of the Program Director, with guidance from the Assistant Director of Operations Regional Facility Manager and/or Director of Operations. The role’s primary purpose is to keep the facility safe and problem-free so treatment and care can be provided under the best conditions, while upholding company values and enforcing program regulations and guidelines, including HIPAA, infection control, and Joint Commission requirements. The Facility Manager supports client services and facility operations by managing supplies and expenses, monitoring facility safety and maintenance, coordinating transportation, supporting client admissions and intake, and maintaining required records and reports. The role also oversees schedules, supports and supervises Care Coordinators, and helps onboard, train, and review staff and contractors. The position requires maintaining confidentiality, communicating professionally with clients, families, colleagues, and other professionals, and completing work accurately and promptly.

Requirements

High school diploma required; a bachelor’s degree is preferred, or at least two years of experience in a managerial role.
At least two years of driving experience.
At least one year working with children in a therapeutic setting.
Valid driver’s license and eligibility for insurance with the agency’s vehicles.
Valid First Aid and CPR certifications.
Must pass a criminal background check.
Ability to maintain clear boundaries with clients and staff.
Ability to manage time effectively, work with minimal supervision, set priorities, and handle multiple assignments.
Proficiency in basic computer skills.
Ability to work effectively in an interdisciplinary team environment.
Ability to communicate appropriately in writing and verbally with families and other professionals, and with people from varied educational and cultural backgrounds.
Strong verbal and written communication skills; ability to document clearly and efficiently.
Ability to cope constructively with stressful situations and demonstrate tact, initiative, resourcefulness, a professional manner, enthusiasm, and a non-judgmental attitude.
Ability to lift and carry items weighing up to 20–30 pounds.
Ability to walk, stand, sit, and bend frequently throughout a regular work shift.

Nice To Haves

Bachelor’s degree.

Responsibilities

Ensure programs and services are implemented to high standards and clients receive a high level of care.
Keep the facility stocked, order supplies in advance, manage related expenses, and provide weekly operational feedback to the Program Director and Director of Operations.
Monitor and track refrigerator and freezer temperatures.
Conduct weekly facility walk-throughs, identify and report safety hazards, arrange approved maintenance repairs, and complete or assign emergency safety drills and weekly checklists.
Help ensure compliance with licensing standards and assist with accreditation and state licensing activities when requested.
Maintain the facility vehicle and arrange approved facility or vehicle maintenance.
Help coordinate client transportation schedules and drive clients as needed.
Order Urinary Analysis supplies, schedule pickups, and assist with obtaining samples from clients as needed.
Check in visitors; assign client cubbies and prepare orientation binders before admission.
Oversee client intake, complete related paperwork, review and obtain signatures on admission consents, and assign necessary additional duties to Care Coordinators.
Ensure compliance with Joint Commission standards, HIPAA policies, and infection control policies and procedures.
Audit treatment records in the EMR and documentation completed by staff and contractors; ensure EMR documentation is submitted within 24 hours.
Gather information and prepare reports for Monthly Operations, Quality Assurance, and Performance Improvement meetings.
Manage the facility schedule to ensure shifts and groups are covered.
Onboard new staff and contractors, complete related paperwork and documentation, assist with training, and participate in and conduct staff performance reviews.
Update employee document compliance dates in ROWI systems.
Maintain working knowledge of the Care Coordinator and Educational Liaison positions; support staff, supervise Care Coordinators, and cover Care Coordinator shifts when needed.
Participate in required departmental training and meetings, designated staff meetings, and in-service meetings.
Serve as a positive, caring, and professional role model to treatment staff, clients, employees, and guests; maintain client confidentiality and comply with the dress code.
Complete tasks accurately and on time, and perform additional duties assigned by management.
Maintain the Environment of Care, including watering live plants at the location.
Ensure external fire systems and fire extinguishers are serviced as required by ROWI policy and procedures.