Care Coordinator - Huron County

Harbor•Toledo, OH

6d•Remote

About The Position

Harbor is seeking a Care Coordinator to provide comprehensive, multi-system care coordination for youth with complex needs and their families. This is a full-time, 40-hour-per-week position serving Huron County. The role is remote and community-based, with services provided in homes and other community settings. Candidates preferably live in Huron County or the community they serve. The Care Coordinator engages youth and families, assesses needs, develops and monitors individualized care plans, connects families to community resources, facilitates Child and Family Team meetings, and supports access to clinical and psychiatric consultation. The position requires flexible hours that may include evenings and weekends, and completion of high-fidelity wraparound training provided by an ODM-recognized independent validation entity (the COE).

Requirements

At least 3 years of experience providing community-based services and supports to children and youth and their families or caregivers in children’s behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or related public-sector human services or behavioral health care; alternatively, 2 years with an Associate or Bachelor degree, or 1 year with a Master degree.
Background and experience in one or more of the following: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
Cultural competence or responsiveness, with the training and experience necessary to manage complex cases.
Qualifications and experience to work with children and families experiencing SED, trauma, or co-occurring behavioral health disorders and engaged with one or more child-service systems.
Complete the high-fidelity wraparound training program provided by an independent validation entity recognized by the ODM (the COE).
Clear verbal and written communication skills for a variety of audiences and willingness to represent the organization within the medical and health-care community.
Proficiency and accuracy in computer use.
Valid driver’s license, acceptable driving record, and eligibility for coverage by Harbor’s vehicle insurance carrier.
Obtain CPR/First Aid and NCI/CPI certifications within 90 days of employment.
Minimum dedicated internet speeds of 5 Mbps upload and 10 Mbps download per user; internet service must be cable or fiber, not DSL, satellite, or cellular. Business-class service is preferred.
Ability to connect Harbor-provided computer equipment directly to a modem or router using an Ethernet cable, not wirelessly.
Willingness to work flexible hours, which may include evenings and weekends.

Nice To Haves

Preferably reside in Huron County or in the community being served.
Business-class internet service is preferred.

Responsibilities

Engage children and youth with significant behavioral health needs and their families or caregivers for an assigned caseload (1:10 for ICC and 1:25 for MCC).
Build and maintain knowledge of available community resources and connect youth and families with needed supports.
Conduct comprehensive CANS assessments and facilitate development of individualized, strength-based Child and Family-Centered Care Plans.
Monitor care plans to ensure services are provided as planned, address challenges and barriers, and update or modify plans as needed.
Facilitate Child and Family Team meetings, ensure that children and families have a voice and choices in their plans and providers, encourage creative solutions and natural supports, and support maintaining youth in the community and in the least restrictive environment.
Facilitate access to clinical and psychiatric consultation for assigned ICC and/or MCC youth.
Develop and review safety-crisis plans with youth and families.
Ensure initial and ongoing engagement, contacts, and documentation are completed as required by CME rules.
Provide services in homes and other community settings.
Represent the organization within the medical and health-care community.