Care Coordinator - Long Beach

ROWI Teen & Parent Wellness Centers•Long Beach, CA

16h•$22 - $24

About The Position

Under the supervision of the Program Director, the Care Coordinator coordinates care for all ROWI clients, including individualized services such as orientation, transportation, doctor visits, and scheduling. The role supports client supervision and program participation, facilitates groups and activities, completes client assessments and documentation, and helps maintain a professional and supportive treatment environment.

Requirements

High school diploma required; a bachelor's degree is preferred.
At least two years of driving experience.
At least one year of experience working with children in a therapeutic setting.
Valid driver's license and eligibility for insurance coverage with the agency's vehicles.
Valid First Aid and CPR certification, or willingness to obtain it.
Basic computer skills.
Ability to manage time effectively and work with minimal supervision.
Ability to communicate appropriately in writing and verbally with families and other professionals.
Strong interpersonal and organizational skills and excellent written and verbal communication skills.
Ability to work effectively within an interdisciplinary team, set priorities, and handle multiple assignments.
Ability to communicate with people from varied educational and cultural backgrounds and cope constructively with stressful situations.
Demonstrated tact, initiative, resourcefulness, professionalism, enthusiasm, and a nonjudgmental attitude.
Ability to document clearly and efficiently and maintain clear boundaries with clients and staff.

Nice To Haves

Bachelor's degree.
Experience with junior high or high school students.

Responsibilities

Ensure programs and services are implemented to high standards and clients receive a high level of care.
Supervise clients and ensure they attend designated groups during programming.
Facilitate assigned groups and activities as designated by the Facility Manager.
Conduct orientation for each client on the day of admission, or assign it to another staff member when unavailable; this includes UA screening, PHQ-9, and other directed assessments.
Ensure compliance with Joint Commission standards.
Document shift reports and share pertinent information with the team.
Coordinate transportation schedules and drive clients as needed.
Document transportation and group activities in the EMR.
Administer urine analyses and submit related documentation in the EMR.
Assist with facility cleanliness as needed.
Coordinate daily client lunch.
Model a positive, caring, and professional attitude for treatment staff, clients, employees, and guests.
Maintain the confidential nature of clients and related activities.
Comply with the dress code and complete tasks accurately and on time.
Attend designated staff and in-service meetings.
Complete additional duties assigned by the management team.
Maintain clear professional boundaries with clients and staff, set limits, and manage clients requiring direct supervision.
Submit all EMR documentation within 24 hours.