Transportation Supervisor - Long Beach

The Salvation Army•Long Beach, CA

About The Position

The Transportation Supervisor oversees transportation operations and drivers for The Salvation Army. The role creates a positive, mentoring environment for beneficiaries in the ARC rehabilitation program in collaboration with program staff, and manages driver hiring, training, and scheduling. Responsibilities include optimizing delivery routes, maintaining the vehicle fleet, ensuring compliance with safety rules and TSA policies, and coordinating transportation and donation operations with other departments. The supervisor also handles transportation records, payroll-related processes, driver coaching, and day-to-day operations when the Operations Manager is absent.

Requirements

High school graduate or equivalent.
Current valid driver’s license and ability to pass an MVR report.
Must pass TSA driver and safety training series.
Must pass a background check, including Criminal History and Sex Offender Registry checks.
Demonstrated ability to lead, coach, train, and motivate others.
Effective verbal and written communication with employees, beneficiaries, and donors.
Proficiency with Microsoft Office Suite.
Working knowledge of DOT rules and regulations.
General understanding of safety rules for docks and transportation.
Minimum of five years of light industrial, transportation, or operations experience.
Minimum of two years of verifiable supervisory experience.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
Ability to grasp, push, and pull objects such as files, carts, racks, fixtures, furniture dollies, platform trucks, and hand trucks.
Ability to occasionally lift up to 50 pounds.
Ability to operate a motor vehicle and a forklift, and complete regular forklift certification requirements.
Ability to perform repetitive-motion tasks.
Ability to occasionally work outdoors and walk on potentially uneven surfaces.

Responsibilities

Monitor driver and transportation-operation performance and identify areas for improvement.
Manage transportation costs and identify expense reductions while maintaining service levels.
Maintain transportation records, including driver logs, vehicle inspection records, and delivery records.
Coordinate with retail, WTU, and program departments to support smooth operations.
Resolve transportation issues and delays during deliveries and pickups.
Partner with HR on driver hiring and completion of training requirements.
Prepare weekly work schedules within budgeted hours and ensure payroll reports are completed on time.
Oversee training and supervision of Drivers, Material Handlers, beneficiaries assigned to transportation, and truck helpers.
Plan and optimize routes and schedules based on delivery needs and driver schedules.
Maintain DOT and driver files in alignment with state and federal law.
Ensure trucks, tractors, and trailers meet TSA operational and safety standards.
Supervise donation operations, including donation attendant training, CCC locations, donation-bin placement, and donor relations.
Ensure donors receive a quality donation experience.
Review SmartDrive reports each morning and provide coaching or disciplinary action as necessary.
Plan and conduct weekly Transportation Team meetings in accordance with ARC Policies.
Review and approve direct reports’ timecards and ensure compliance with Wage and Hours requirements.
Ensure loading and unloading equipment is safe and operable, including carts, dollies, load binders, and flat carts.
Maintain safety measures established by ARC policy and government regulations.
Support company culture change efforts and change-management processes.
Assume day-to-day Operations responsibilities when the Operations Manager is absent.
Perform other duties and responsibilities as assigned.