Care Coordinator - WISe

Comprehensive Life Resources•Tacoma, WA
•$23 - $30•Onsite

About The Position

Comprehensive Life Resources is seeking a Care Coordinator to join its WISe team in downtown Tacoma, Washington. The Care Coordinator is a formally designated WISe team member, specially trained to coordinate and facilitate the WISe process for an individual youth and family and to provide advanced care coordination across WISe phases and activities. The role provides case management and behavioral health support, helps clients and natural supports navigate behavioral health conditions, treatments, systems, and community resources, and works within a multidisciplinary team. The position includes driving to and transporting clients as program needs require, as well as participating in a compensated rotation of the off-hours crisis phone and providing crisis support to youth and families. This is a full-time, Monday-through-Friday position, with flexibility within program hours of 7 a.m. to 7 p.m. Benefits are contingent on working a scheduled 40 hours per week. The listed hourly salary range is $22.83–$30.15; additional compensation may include shift differentials, stipends, and/or longevity pay.

Requirements

  • Associate degree in a human services field with two years of relevant experience, or a bachelor's degree.
  • Washington State credential, or the ability to become credentialed.
  • Valid driver's license, proof of insurance, and a working vehicle.
  • Proficiency in common Microsoft applications.
  • Strong written and verbal communication skills.
  • Ability to prioritize deadlines, work independently, take initiative, and maintain confidentiality.
  • Ability to complete paperwork within required timeframes and meet content requirements.
  • Ability to meet weekly client service provisions (hours of service).
  • Willingness to understand and respect diverse backgrounds and commitment to culturally competent practice.
  • Ethical decision-making skills and appropriate boundaries.
  • Openness to feedback, accountability, and contribution to a positive work environment.
  • Ability to develop and maintain a self-care plan, including seeking supervision when needed.
  • Ability to learn about available community supports and resources for assigned clients.

Responsibilities

  • Provide case management and behavioral health support, including assistance with paperwork, self-care, advocacy, and obtaining resources.
  • Use Motivational Interviewing and other evidence-based practices after receiving training.
  • Provide psychoeducation to clients and their natural supports about behavioral health conditions, treatments, and navigating systems.
  • Coordinate cases as part of a multidisciplinary team.
  • Facilitate psychoeducation and skills groups as program needs require.
  • Connect clients with internal and external supports and services.
  • Attend or facilitate treatment team meetings, staff meetings, and designated staff training and consultation sessions as assigned.
  • Maintain ethical and professional standards by following CLR policies and seeking regular consultation.
  • Participate in clinical supervision and training for continued professional growth.
  • Participate in the off-hours crisis phone rotation and provide crisis support to youth and families.
  • Drive to and transport clients based on program needs.
  • Complete documentation within required timeframes and content requirements, and meet weekly client service provisions.
  • Seek information about available community supports and resources for assigned clients.

Benefits

  • Medical, dental, and vision insurance with 100% of employee premiums paid.
  • 11 paid holidays.
  • 403(b) retirement plan.
  • Life insurance.
  • Long-term disability coverage.
  • Employee Assistance Program with up to six consultations per year.
  • Mileage reimbursement.
  • Tuition assistance.
  • Paid sick and vacation leave.
  • Bereavement leave.
  • Student loan repayment.
  • Continuing education assistance.
  • Additional compensation may include shift differentials, stipends, and/or longevity pay.
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