Cashier - Wise VA

Goodwill Industries of Tenneva, inc.•Wise, VA

About The Position

The Cashier operates the point-of-sale system, computer, and credit card machine accurately while assisting customers professionally and courteously. The role follows the organization’s Push System guidelines and procedures and reports to the Team Lead and Assistant Team Lead. The Cashier also obtains daily tasks from the Team Lead, Assistant Team Lead, or Third Key Associate and completes other duties as assigned. The position requires accurate handling of cash and card transactions, completion of cash settlement and other requested reports, and professional service to customers and donors. The Cashier helps maintain a safe, orderly work environment, follows security and safety procedures, and keeps sales information confidential. Employees are expected to follow Goodwill Industries of Tenneva Area, Inc.’s Code of Ethics and compliance policies; duties and responsibilities may change with or without notice.

Requirements

  • Ability to operate a POS system and credit card terminal and accept cash and credit card payments.
  • Ability to maintain accurate cash records and balance cash with the cashier settlement report.
  • Ability to count back correct change.
  • Ability to follow instructions and work independently and responsibly.
  • Ability to project a positive image of Goodwill to customers and donors.
  • Ability to communicate professionally and work as a team player with coworkers and supervisors.
  • POS system and computer skills.
  • Ability to count, perform math, read, write, and complete paperwork.
  • Ability to work a varied schedule and flexible hours Sunday through Saturday.
  • Ability to stand, bend, stoop, and reach for eight hours or more if necessary.
  • Ability to lift, push, and pull at least 25 pounds as required.
  • Satisfactory eyesight to distinguish methods of payment and follow appropriate procedures.
  • Ability to grasp merchandise for packaging, organization, and display.
  • Employment history demonstrating the ability to work independently.

Nice To Haves

  • Prior cash register and checkout experience preferred.

Responsibilities

  • Obtain daily tasks and duties from the Team Lead, Assistant Team Lead, or Third Key Associate.
  • Accurately operate the cash register, POS system, fax machine, and credit card verification terminal.
  • Provide professional and courteous customer and donor service.
  • Participate in team meetings addressing sales, inventory levels, the inventory floor plan, Push System processes, and customer service.
  • Answer telephone calls professionally and courteously and direct them to the appropriate party.
  • Become familiar with Goodwill’s mission and activities to respond to inquiries about the store, processing center, transportation and donation sites, and organization.
  • Complete cash settlement reports and other reports as directed.
  • Inform the Team Lead or Assistant Team Lead about supply or inventory shortages.
  • Maintain confidentiality of sales information.
  • Follow established security and safety procedures and maintain a safe, orderly work environment.
  • Perform other duties as assigned by the Team Lead and Assistant Team Lead.
  • Adhere to Goodwill Industries of Tenneva Area, Inc.’s Code of Ethics and compliance policies.

Benefits

  • Competitive starting pay
  • Medical benefits, including dental and vision
  • 403(b) retirement plan
  • Four weeks of paid time off, plus the employee’s birthday
  • Cross-training and advancement opportunities
  • Mileage reimbursement
  • Employee discount
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