Cashier - Wise VA

Goodwill Industries of Tenneva, inc. • Wise, VA

4d

About The Position

The Cashier operates the POS system, computer, and credit card machine accurately and assists customers professionally and courteously. The role follows all guidelines and procedures of the Push System and reports to the Team Lead and Assistant Team Lead.

Cashiers obtain daily tasks from the Team Lead, Assistant Team Lead, or Third Key Associate; provide customer and donor service; answer and direct telephone calls; and become familiar with Goodwill’s mission and activities to respond to inquiries about the store, processing center, transportation and donation sites, and the organization. They complete cash settlement reports and other assigned reports, communicate supply or inventory shortages, maintain confidentiality of sales information, and follow security and safety procedures while keeping the work environment safe and orderly.

Employees are expected to adhere to Goodwill Industries of Tenneva Area, Inc.’s Code of Ethics and compliance policies. Duties and responsibilities may change with or without notice.

Requirements

• Ability to operate a POS system and credit card terminal and accept cash and credit card payments.
• Maintain accurate cash totals and balance them with the cashier settlement report.
• Ability to count back correct change.
• Ability to follow instructions.
• Ability to work a varied schedule and flexible hours Sunday through Saturday.
• Ability to work independently and responsibly.
• Ability to project a positive image of Goodwill to customers and donors.
• Professional communication skills and ability to work as a team player with coworkers and supervisors.
• POS system and computer skills.
• Ability to count and perform math.
• Ability to read, write, and complete paperwork.
• Employment history demonstrating the ability to work independently.
• Ability to stand, bend, stoop, and reach for eight hours or more if necessary.
• Ability to lift, push, and pull at least 25 pounds as required.
• Satisfactory eyesight to visually distinguish methods of payment and follow appropriate procedures.
• Ability to grasp merchandise for packaging, organization, and display.

Nice To Haves

• Prior cash register and checkout experience.

Responsibilities

• Obtain daily job tasks and duties from the Team Lead, Assistant Team Lead, or Third Key Associate.
• Accurately operate the cash register, fax machine, and credit card verification terminal.
• Participate in team meetings focused on sales, inventory levels, inventory floor plans, the Push System process, and customer service.
• Provide professional customer and donor service.
• Answer telephone calls professionally and courteously and direct them to the appropriate party.
• Learn about Goodwill’s mission and activities to answer inquiries and provide information about the store, processing center, transportation and donation sites, and organization.
• Complete cash settlement reports and other reports as directed by the Team Lead or Assistant Team Lead.
• Inform the Team Lead or Assistant Team Lead about supply or inventory shortages.
• Maintain confidentiality of sales information.
• Follow and maintain established security procedures.
• Follow and maintain safety procedures and maintain a safe, orderly work environment.
• Perform other duties as assigned by the Team Lead and Assistant Team Lead.
• Adhere to Goodwill Industries of Tenneva Area, Inc.’s Code of Ethics and compliance policies.

Benefits

• Competitive starting pay
• Medical benefits including dental and vision
• 403(b) retirement plan
• Four weeks of paid time off, plus a birthday day off
• Cross-training and advancement opportunities
• Mileage reimbursement
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed