Care Coordinator - Brea

ROWI Teen & Parent Wellness Centers•Brea, CA

2d•$22 - $24

About The Position

Under the supervision of the Program Director, the Care Coordinator coordinates care for all ROWI clients and arranges individualized services, including orientation, transportation, doctor visits, and scheduling. The role supports program implementation and client supervision, facilitates assigned groups and activities, conducts or arranges admissions orientations and assessments, and maintains timely documentation in the EMR. The Care Coordinator also coordinates daily client lunches, assists with facility cleanliness, and works professionally with clients, staff, families, and other professionals.

Requirements

High school diploma required; a bachelor's degree is preferred.
At least two years of driving experience.
At least one year working with children in a therapeutic setting.
Valid driver's license and eligibility for insurance with the agency's vehicles.
Valid First Aid and CPR certification, or willingness to obtain it.
Basic computer skills.
Ability to manage time effectively and work with minimal supervision.
Ability to maintain clear boundaries with clients and staff.
Ability to communicate appropriately in writing and verbally with families and other professionals.
Strong interpersonal and organizational skills.
Excellent written and verbal communication skills.
Ability to work effectively in an interdisciplinary team environment.
Ability to set priorities and handle multiple assignments.
Ability to communicate with people from varied educational and cultural backgrounds.
Ability to cope constructively with stressful situations.
Demonstrates tact, initiative, resourcefulness, professionalism, enthusiasm, and a nonjudgmental attitude.
Ability to document clearly and efficiently; strong written communication skills.

Nice To Haves

Bachelor's degree.
Experience with junior high or high school students.

Responsibilities

Ensure programs and services are implemented to high standards and clients receive a high level of care.
Supervise clients and ensure they attend designated groups throughout programming.
Facilitate assigned groups and activities as designated by the Facility Manager.
Conduct admission orientation on the day of admission, or assign it to another staff member if unavailable; orientation includes UA screening, PHQ9, and other directed assessments.
Ensure compliance with Joint Commission Standards.
Document shift reports and share pertinent information with the team.
Coordinate client transportation schedules and drive clients as needed.
Document transportation and group activities in the EMR.
Administer client urine analysis and submit related documentation in the EMR.
Assist with facility cleanliness as needed.
Coordinate daily client lunch.
Maintain a positive, caring, professional attitude and serve as a role model to treatment staff, clients, employees, and guests.
Maintain client confidentiality and the confidential nature of related activities.
Comply with the dress code and complete tasks accurately and on time.
Attend designated staff and in-service meetings.
Maintain clear boundaries, set limits, and manage clients when direct supervision is needed; maintain appropriate and professional interactions with clients and staff.
Submit all EMR documentation within 24 hours.
Perform additional duties assigned by the management team.