Care Coordinator PT

COMMUNITY OPTIONS FOR RESIDENTIAL•Dickinson, ND

12d•$20 - $25•Onsite

About The Position

Community Options is hiring a Care Coordinator in its Behavioral Health Department to manage client caseloads within assigned service programs. The role supports clients in overcoming barriers and promoting independence through intake, needs assessment, care planning, relationship-building, coordination with service providers, and referrals to internal and external resources. The Care Coordinator also facilitates client team meetings and follows up to help clients achieve their goals. Community Options is a statewide organization with ten offices across North Dakota. Its person-centered services support people with a range of circumstances, including mental health diagnoses, addiction, single parenthood, low income or poverty, homelessness, and justice involvement. The position is part-time and based in Dickinson, North Dakota. It is a day-shift role with negligible travel percentage, though travel to surrounding regions may be needed based on operational and client needs.

Requirements

An associate degree in a related field, or one year of experience in a setting providing direct services to clients, such as direct support, CNA, human services, customer service, or a related field as defined by the hiring manager.
Valid driver’s license, acceptable driving record, reliable transportation, and proof of vehicle insurance meeting the licensing state’s requirements.
Ability to travel based on operational and clientele needs, potentially including surrounding regions.
Successfully complete the State of North Dakota care coordination training after hire.
Successfully pass a criminal background check and drug screening, and obtain North Dakota Department of Human Service pre-employment approval.
Complete training required by Community Options.
Understand human services and developmental disabilities.
Demonstrate ability to lead people and achieve results through others, and have team-building skills.
Ability to plan over a one- to two-year time span.
Ability to manage resources and multiple projects while meeting regulatory and program requirements.
Ability to analyze problems and develop solutions at functional and strategic levels.
Knowledge of company policies and procedures and basic accounting skills.
Strong customer service orientation and commitment to the company mission and values.
Make ethical and professional decisions.
Accurately observe and recall surroundings and events.
Communicate information clearly, concisely, and accurately.
Read, write, understand, and apply written instructions in English.
Complete basic computer-related tasks.
Organize and manage tasks and work as part of a team.

Responsibilities

Manage client caseloads within assigned service programs.
Conduct client intakes, assess needs, and develop care plans to promote independence and overcome barriers.
Build strong relationships with clients.
Coordinate support with other service providers and make referrals to internal and external resources.
Facilitate client team meetings and follow up to help clients achieve goals.
Travel as needed based on operational and client needs, potentially including surrounding regions.
Complete care coordination training provided by the State of North Dakota after hire and other training required by Community Options.