Care Coordinator CCBHC

Centerstone•Richmond, IN

8d•$19 - $27

About The Position

The Care Coordinator provides person-centered assistance to clients to help ensure an appropriate continuum of care. The position updates care plans, monitors treatment effectiveness, coordinates treatment planning to support client self-sufficiency, and serves as the primary case holder responsible for maintaining client charts and access to program services. The Care Coordinator completes documentation promptly and supports clients as part of their clinical team, teaching and guiding people with serious mental illness and/or substance use disorders as they address barriers to recovery. The role coordinates with clients, families, collaterals, community resources, referral sources, managed care teams, and other systems. Services may be delivered individually or in groups, in clients’ homes, in the community, or in an office. The position performs duties in accordance with Certified Community Behavioral Health Clinic (CCBHC) standards.

Requirements

Effectively communicate in writing, verbally, in person, and through virtual methods.
Excellent customer service skills.
Basic computer literacy.
Understanding of substance use and co-occurring disorders, ASAM levels of care, medical necessity, and recovery.
Obtain and maintain CANS/ANSA certification.

Nice To Haves

Bachelor’s degree preferred; experience equivalency may be considered in place of the education requirement.
At least two years of professional experience working directly with adults or youth and families in child welfare, a school, childcare, criminal justice, behavioral health, or a related setting is preferred.

Responsibilities

Help clients use family, social, and community resources; advocate when necessary and communicate with other involved parties.
Assess and update person-centered plans with clients and collaterals, and monitor progress.
Maintain accurate, current clinical records that meet organizational standards and communicate treatment and progress.
Serve as the main point of contact for the managed care team.
Assist with census management, admissions, and discharges, and communicate with staff and clients to support facility operations.
Complete client authorization paperwork, including ASAMs, care plans, CANS/ANSA assessments, and other program-specific documentation and assessments.
Meet individually with clients to explain insurance status and needs.
Liaise between clients and their Representative Payees.
Use structured, standardized teaching interventions and resources to help clients overcome barriers to recovery.
Provide individual and/or group interventions in clients’ homes, in the community, or in an office.
Collaborate with and on behalf of clients across community systems, including criminal justice, child welfare, hospital and medical, and educational systems.
Submit reports to referral sources on clients’ treatment participation and progress when authorized.
Understand how the role functions within the CCBHC model and perform required duties in accordance with CCBHC standards.