Care Coordinator - Bilingual (Spanish)

Hartford Healthcare • Meriden, CT

13h

About The Position

Rushford Center, part of Hartford HealthCare, provides addiction and mental health prevention, treatment, and recovery programs. The Care Coordinator supports families with children who have complex behavioral, emotional, and mental health needs. Using a family-driven, strength-based, and community-based approach, the coordinator helps families work toward their own vision, goals, and needs so they can be sustained in their homes and communities.

The role involves coordinating Wraparound services, partnering with families and family-identified team members, and helping families access the services and supports they need to live successfully in the community. The coordinator maintains family records and communications, participates in local and statewide collaborative efforts and relevant training, and follows confidentiality and mandated reporting requirements.

Requirements

• Bachelor’s degree in a human service or related field, such as social work, child development, or psychology.
• One year of prior case management or human services experience.
• Bilingual in Spanish.
• Connecticut driver’s license and car insurance.
• Must have own transportation.
• Must complete and pass a DCF and criminal background check.
• Excellent oral and written communication skills.
• Ability to work on a team and a variable work schedule.
• Maturity, flexibility, compassion, and ability to work well with people in crisis.
• Strong relationship-development skills and problem-solving techniques.
• Ability to focus on child-centered services, with the needs of the child and family guiding the types and mix of services provided.

Nice To Haves

• Experience as a care coordinator is preferred.

Responsibilities

• Engage, educate, and empower families using the culturally competent, strength-based, family-driven Wraparound process.
• Create Plans of Care and Safety/Crisis Plans in partnership with families and other family-identified team members.
• Facilitate monthly Child and Family Team meetings to celebrate progress and transition families to sustainable care and supports.
• Complete required assessments with assigned families upon enrollment and disenrollment.
• Maintain weekly contact with families, up-to-date family records, and related communication with team members.
• Support the continued development of local Collaboratives by participating in local and statewide meetings.
• Attend and participate in WrapCT and relevant trainings.
• Provide supportive direction to resolve problems related to accessing services needed to live successfully in the community.
• Provide uniform standards of care and conduct regardless of clients’ protected or personal characteristics.
• Maintain the caseload specified by grant requirements.
• Follow confidentiality guidelines and mandated child abuse reporting requirements.
• Perform other related assigned tasks.

Benefits

• Medical and dental benefits.
• 401(k) plan with employer match.
• Generous paid time off accruing from the date of hire, including seven paid holidays.
• Additional voluntary benefits and employee discount programs.
• Opportunities for career development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level