Care Coordinator - Crawford/Wyandot County

Harbor•Toledo, OH

6d•Remote

About The Position

Harbor is hiring a full-time Care Coordinator to provide comprehensive, multi-system care coordination for youth with complex needs and their families. The position serves Crawford and Wyandot Counties and is remote and community-based; candidates are preferably residents of the counties they serve. The Care Coordinator engages youth and families, connects them with community supports, assesses needs, develops and monitors individualized care plans, facilitates Child and Family Team meetings, and helps arrange clinical and psychiatric consultation. The role includes home and community visits and may require flexible hours, including evenings and weekends. Caseloads are 1:10 for ICC and 1:25 for MCC. Harbor is a provider of mental health and substance use treatment, with more than 100 years of service, over 350 clinical staff, and more than 24,000 clients served annually across multiple locations and in the community.

Requirements

At least 3 years of experience providing community-based services and supports to children and youth and their families or caregivers in children’s behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public-sector human services or behavioral health care field; alternatively, 2 years with an Associate or Bachelor degree, or 1 year with a Master degree.
Background and experience in one or more of these areas: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
Culturally competent or responsive, with training and experience necessary to manage complex cases.
Qualifications and experience working with children and families experiencing SED, trauma, or co-occurring behavioral health disorders and engaged with one or more child-service systems.
Complete the high-fidelity wraparound training program provided by an independent validation entity recognized by the ODM (the COE).
Communicate clearly, verbally and in writing, with a variety of audiences.
Proficient and accurate computer use.
Valid driver’s license, acceptable driving record, and eligibility for coverage under Harbor’s vehicle insurance carrier.
Obtain CPR/First Aid and NCI/CPI certifications within 90 days of employment.
Meet minimum dedicated internet requirements: 5 Mbps upload and 10 Mbps download per user; cable or fiber service (DSL, satellite, and cellular providers are not permitted); and ability to connect Harbor-provided equipment directly to a modem or router via Ethernet, not wireless.

Nice To Haves

Preferably reside in Crawford or Wyandot County, or in the community being served.
Business-class internet service is preferred.

Responsibilities

Engage children and youth with significant behavioral health needs and their families or caregivers for an assigned caseload (1:10 for ICC and 1:25 for MCC).
Maintain knowledge of community resources and help connect youth and families with needed supports.
Conduct comprehensive CANS assessments and facilitate development of individualized, strength-based, child- and family-centered care plans.
Monitor care plans to ensure services are delivered as planned, address challenges and barriers, and update or modify plans as needed.
Facilitate Child and Family Team meetings, ensure youth and families have a voice and choices in their plans and providers, encourage creative solutions and natural supports, and support maintaining youth in the community in the least restrictive environment.
Facilitate access to clinical and psychiatric consultation for assigned ICC and/or MCC youth.
Develop and review safety-crisis plans with youth and families.
Complete initial and ongoing engagement, contacts, and documentation as required by CME rules.
Provide services in homes and other community settings.
Represent Harbor within the medical and health-care community.