Care Coordinator II
About The Position
The Care Coordinator II supports care management activities and assigned teams to help ensure services are delivered by healthcare providers and partners, continuity of care is maintained, and members are satisfied. The role engages members through telephone outreach or home visits and documents plans for care and services. This team supports the Show Me Healthy Kids pediatric adoption subsidy population. The position may be performed remotely from the employee’s home anywhere in Missouri, with a Monday–Friday schedule from 8 a.m. to 5 p.m. The role requires a high school diploma or GED and 1–2 years of related experience. The stated pay range is $17.84–$28.02 per hour.
Requirements
- High school diploma or GED.
- 1–2 years of related experience.
Responsibilities
- Provide outreach by phone or home visit to engage members and discuss care or service plans, next steps, resources, questions, concerns, recommended care, and ongoing education as appropriate.
- Coordinate care activities based on care or service plans with healthcare and community providers and partners, members, and caregivers, accommodating changes or progress as needed.
- Support member and provider inquiries, requests, or concerns related to care or service plans.
- Communicate with care managers, practitioners, and others as needed to facilitate member services and continuity of care or service.
- May support service assessments or screenings and document members’ care needs.
- Document and maintain member records in accordance with state and regulatory requirements and distribute records to providers as needed.
- Follow standards of practice and policies that comply with contractual requirements and regulatory guidelines and standards.
- Identify needs and make referrals to a Care Manager, community-based organizations, and a Disease Manager.
- Provide education about available benefits and resources.
- Perform other duties as assigned and comply with all policies and standards.
Benefits
- Comprehensive benefits package
- Competitive pay
- Health insurance
- 401(k) and stock purchase plans
- Tuition reimbursement
- Paid time off and holidays
- Flexible approach to work, with remote, hybrid, field, or office work schedules
- Additional forms of incentives may be included in total compensation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
