Care Companion - Pulse Center - Full Time

Guthrie Enterprise • Horseheads, NY

4d • Onsite

About The Position

The Care Companion provides remote observational support for patients using Remote Sitter camera monitoring from Guthrie’s Pulse Center in Big Flats, New York. Working with the patient care team, the Care Companion promotes patient safety by observing patients, notifying the care team of potentially unsafe behavior, documenting activity and responses to redirection, and communicating patients’ needs. The role requires compassionate, professional interactions that support a calm environment while respecting patient privacy and dignity, including adherence to HIPAA guidelines. The Care Companion also assists with simple projects under nurse manager supervision and participates in performance improvement activities. This is an onsite, full-time day-shift position.

Guthrie is a nationally recognized, nonprofit integrated health care system serving Northeastern Pennsylvania and New York’s Southern Tier. The organization emphasizes clinical excellence, compassion, patient-centeredness, teamwork, and excellence.

Requirements

• High school education or GED.
• Comfort using computers and learning new technology.
• Professional communication skills.
• Teamwork skills.

Nice To Haves

• Care Companion or Sitter experience.

Responsibilities

• Perform remote observation of patients using Remote Sitter camera monitoring.
• Alert the patient care team to patient behavior that could lead to injury.
• Document patient activity, behavior, and responses to redirection as needed.
• Communicate redirection tactics to patients to reduce potential patient safety events.
• Communicate patients’ needs to the patient care team.
• Respect and maintain patient privacy and dignity, including following HIPAA guidelines.
• Use compassionate communication techniques to promote a calm and relaxed environment for patients.
• Demonstrate Guthrie’s values of Patient Centeredness, Teamwork, and Excellence.
• Assist with simple projects under the supervision of a nurse manager.
• Participate in performance improvement activities to enhance service and patient care.
• Follow Robert Packer Hospital and Department of Nursing policies and procedures during emergent situations.
• Seek supervision and guidance when appropriate.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage starting the first day of the month after hire.
• Paid time off starting on Day 1.
• Tuition reimbursement after 90 days.
• Voluntary 403(b) retirement plan with employer match.
• Employee Assistance Program.
• Friendly, inclusive work family.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED