Care Companion - Pulse Center - Full Time

Guthrie Enterprise • Horseheads, NY

4d • Onsite

About The Position

The Care Companion provides remote observational support for patients using Remote Sitter camera monitoring at Guthrie’s Pulse Center in Big Flats, New York. Working with the patient care team, the role promotes patient safety through observation, redirection, documentation, and communication. The Care Companion interacts appropriately with patients, visitors, and care team members, maintains patient privacy and dignity, and completes simple projects under the supervision of a nurse manager.

This is an onsite, full-time position with a flexible shift pattern: either two day shifts and one night shift, or two night shifts and one day shift. The listed pay range is $17.00–$22.82 per hour, based on experience.

Requirements

• High school education or GED.
• Comfort using computers and learning new technology.
• Professional communication and teamwork.

Nice To Haves

• Care Companion or Sitter experience.

Responsibilities

• Perform remote observation of patients.
• Alert the patient care team to patient behavior that could lead to injury.
• Document patient activity, behavior, and responses to redirection attempts as needed.
• Use redirection tactics to help reduce potential patient safety events.
• Communicate patients’ needs to the patient care team.
• Maintain and respect patient privacy and dignity, including following HIPAA guidelines.
• Use compassionate communication techniques to promote a calm and relaxed environment.
• Demonstrate Guthrie’s values of Patient Centeredness, Teamwork, and Excellence.
• Participate in performance improvement activities to enhance service and patient care.
• Follow Robert Packer Hospital and Department of Nursing policies and procedures during emergent situations.
• Seek supervision and guidance when appropriate.
• Assist with simple projects under the supervision of a nurse manager.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire.
• Paid time off starting on Day 1.
• Tuition reimbursement after 90 days.
• Voluntary 403(b) retirement plan with employer match.
• Employee Assistance Program.
• Friendly, inclusive work family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED