Cardiovascular Territory Account Specialist- Midtown Manhattan, NY

Novartis•New York, NY

1d•$77,000 - $245,700•Remote

About The Position

This field-based and remote role supports key accounts in an assigned territory. The Territory Account Specialist (TAS) is the primary point of contact for accounts and Health Care Providers (HCPs), building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and draws on clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position is based in the Midtown Manhattan, NY territory. Candidates must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border, and must be able to travel 60–80% across a broad geography by driving and/or flying. Relocation support and visa sponsorship are not available. A fully valid and unrestricted driver's license is an essential requirement. Field-role hires must successfully complete initial training, including home study of no more than eight hours per day and 40 hours per week. The role may be filled at a level commensurate with experience: Associate, Territory, Senior, or Executive Territory Account Specialist. Compensation varies by level. The position includes a performance-based cash incentive and, depending on level, possible eligibility for annual equity awards. Eligible US-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and time off that includes vacation, personal days, holidays, and other leaves.

Requirements

Bachelor's degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from other complex sales environments may also be considered.
A record of consistent high performance and experience navigating and selling to large accounts and key customers.
Analytical, self-starting approach to seeking, prioritizing, and applying information to solve problems for key customers.
Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver's license; driving is an essential function of the role.
For Territory Account Specialist level: 2 or more years of relevant experience within the last five years in a listed or similarly complex sales sector.
For Senior Territory Account Specialist level: 5 or more years of relevant experience within the last five years in a listed or similarly complex sales sector.
For Executive Territory Account Specialist level: 10 or more years of relevant experience within the last five years in a listed or similarly complex sales sector.
For Associate Territory Account Specialist level, applicants with limited prior sales experience are encouraged to apply; alternatively, recently separated US military applicants should have at least four years of military service in a leadership capacity.
Ability to collaborate cross-functionally in a matrix environment and communicate product information; clinical product communication is specified for Territory, Senior, and Executive levels.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
For Associate-level applicants: experience in the two-year Novartis Sales Internship Program or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions that meet customer needs.
Build a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Analyze territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work closely with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.