Cardiovascular Territory Account Specialist- Upper East Side, NY

Novartis•New York, NY

1d•$119,700 - $222,300•Hybrid

About The Position

This field-based and remote role supports key accounts within an assigned territory. The Territory Account Specialist (TAS) serves as the primary point of contact for accounts and healthcare providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to help improve patient outcomes. The position combines demand generation with strategic account engagement and requires expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position is based in the Upper East Side, NY territory. The candidate must live within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. Travel of 60–80% across a broad geography is required, including driving and/or flying within the territory. Driving is an essential function, and a fully valid, unrestricted driver’s license is required. The role will be filled at a level commensurate with experience: Associate, Territory, Senior, or Executive Territory Account Specialist. Field hires must complete initial training, including home study limited to eight hours per day and forty hours per week. Customer-facing employees must follow customer credentialing guidelines, which may include COVID-19 vaccination requirements, subject to applicable law and accommodations. The expected salary depends on the level: Associate, $77,000–$143,000; Territory, $93,800–$174,200; Senior, $119,700–$222,300; Executive, $132,300–$245,700 per year. The posting also lists a salary range of $119,700–$222,300. Compensation includes a performance-based cash incentive and, depending on role level, possible eligibility for annual equity awards. Eligible US-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, holidays, and other leaves.

Requirements

Bachelor’s degree from a four-year college or university.
Relevant experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from complex sales settings such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B may also qualify.
Proven record of consistent high performance and experience navigating and selling to large accounts and key customers.
Analytical self-starter who can find, prioritize, and apply relevant information to solve key customer problems.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
Associate level: recently separated from the US Military with at least four years of military service in a leadership capacity, or limited prior sales experience; strong collaboration, cross-functional communication, and ability to communicate product information.
Territory level: at least two years of experience in a relevant specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales role within the last five years; ability to collaborate cross-functionally and communicate clinical product information.
Senior level: at least five years of relevant experience within the last five years; ability to collaborate cross-functionally and communicate clinical product information.
Executive level: at least ten years of relevant experience within the last five years; ability to collaborate cross-functionally and communicate clinical product information.
For field roles with a dedicated training period, successfully complete initial training, including home study of no more than eight hours per day and forty hours per week.
Customer-facing employees must comply with customer credentialing guidelines, which may require COVID-19 vaccination, subject to applicable law and reasonable accommodations.

Nice To Haves

Experience across therapeutic groups and disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs involving sophisticated products or reimbursement pathways.
For Associate level, preferred experience in the two-year Novartis Sales Internship Program.
For Associate level, demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions that meet customer needs.
Develop a strategic territory plan aligned with shared priorities, using insights and tactics to drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to deliver a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers in virtual and face-to-face settings.