Cardiovascular Territory Account Specialist- Upper East Side, NY

Novartis•New York, NY

1d•$119,700 - $222,300•Hybrid

About The Position

This field-based and remote opportunity supports key accounts in an assigned territory. The Territory Account Specialist (TAS) serves as the primary point of contact for accounts and health care providers (HCPs), building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement through clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position is based in the Upper East Side, New York territory. Novartis does not offer relocation support or visa sponsorship for this role. The position may be filled at an associate, territory, senior, or executive level commensurate with experience. The listed salary range is $119,700–$222,300 per year, corresponding to the senior-level range; the posting also provides ranges for other levels. Compensation includes a performance-based cash incentive and, depending on role level, possible eligibility for annual equity awards. Eligible U.S.-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and a time-off package that includes vacation, personal days, holidays, and other leaves. The role requires residence within the territory or within a reasonable daily commuting distance of 50 miles from its border, travel of 60–80% over a broad geography, and driving and/or flying within the territory. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. For field roles with a dedicated training period, the hired individual must successfully complete initial training, including home study limited to eight hours per day and forty hours per week. Customer-facing employees must follow applicable customer credentialing guidelines, which may require COVID-19 vaccination, subject to applicable law and reasonable accommodations.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; experience in other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors is also welcomed.
Demonstrated consistent high performance and experience navigating and selling successfully to large accounts and key customers.
Self-starter with analytical ability to find, prioritize, and apply relevant information to solve problems and meet key-customer needs.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: 2+ years of experience within the last five years in a listed relevant sector or a sales role of similar complexity; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Senior Territory Account Specialist level: 5+ years of experience within the last five years in a listed relevant sector or a sales role of similar complexity; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Executive Territory Account Specialist level: 10+ years of experience within the last five years in a listed relevant sector or a sales role of similar complexity; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Associate Territory Account Specialist level: recently separated from the U.S. military with 4+ years of military service in a leadership capacity, or limited prior sales experience; ability to collaborate in a matrix environment and communicate product information effectively.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical HCP calling related to a sophisticated product or reimbursement pathway.
For Associate-level candidates: experience in the two-year Novartis Sales Internship Program is preferred.
For Associate-level candidates: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities is preferred.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions that meet customer needs.
Develop a strategic territory plan that aligns shared priorities and applies insights and tactics to drive product demand and support patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work closely with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.