Cardiology Account Specialist - Albany, NY

MannKind Corporation•Albany, NY
•$112,000 - $168,000

About The Position

MannKind Corporation is seeking a Cardiology Account Specialist for the Albany, New York territory. The role is accountable for territory sales results and for driving appropriate utilization of approved products among heart failure specialists, cardiology and nephrology providers, emergency medicine, nurse practitioners, heart failure clinic staff, and other healthcare professionals. The specialist applies knowledge of heart failure and the marketplace to manage business opportunities and challenges, develops and executes customer- and institution-specific territory plans, and contributes field insights to strategic and tactical planning. The position reports to the Regional Sales Director and requires up to full-time travel, including overnight travel as needed within the territory. The specialist leads customer experience, satisfaction, and retention; develops a deep understanding of account needs, stakeholders, and competition; conducts speaker programs where permitted; and executes sales and marketing initiatives. The role also involves managing territory budgets and resources, tracking progress and results, completing compliance and administrative responsibilities, and collaborating with commercial, medical, and other company functions. The candidate is expected to model MannKind’s vision, mission, and objectives and demonstrate leadership, sound business judgment, professionalism, and continuous improvement.

Requirements

  • A minimum of 5 years of healthcare sales experience in pharmaceutical specialty, hospital, medical device/diagnostic, or comparable experience.
  • Demonstrated high achievement, shown by ranking in the top 30% in 2 of the last 5 years.
  • Experience with a product launch.
  • Experience working with a HUB and specialty pharmacies.
  • Experience in the Medicare population with coverage determination facilitation or extensive prior authorization experience.
  • Proficiency in Microsoft Office and prior use of CRM systems.
  • Ability to travel overnight as needed within the territory.
  • Ability to maintain a satisfactory driving record in compliance with the Company’s Motor Vehicle Driving Record Policy.
  • Strong teamwork, collaboration, customer service, and solution-oriented approach.
  • Strong written and verbal communication, presentation, and facilitation skills.
  • Business management, business acumen, and interpersonal skills; emotional intelligence, professionalism, integrity, and respect for colleagues, business partners, and customers.
  • Demonstrated leadership, organization, flexibility, and ability to work in a fast-paced environment.
  • Strong work habits, problem-solving skills, hands-on approach, innovation, and creativity.
  • Ability to identify and prioritize critical activities, manage concurrent tasks and complex situations, and implement strategy through plan execution.
  • Ability to communicate personally and thoughtfully in response to consumer needs, collaborate to reach acceptable resolutions, and produce consistent, high-quality results.
  • High degree of personal responsibility and similar expectations for teams and colleagues.

Nice To Haves

  • Bachelor’s degree from an accredited four-year college or university is preferred.
  • Cardiovascular category experience is preferred.
  • One year of institutional sales experience is preferred; IDN experience is a plus.
  • Experience in the Medicare population is a plus.

Responsibilities

  • Meet and exceed established sales budgets and take accountability for territory results.
  • Drive appropriate utilization of approved products among heart failure specialists, cardiology and nephrology providers, emergency medicine, nurse practitioners, heart failure clinic staff, and other healthcare professionals in assigned accounts.
  • Apply knowledge of heart failure and the marketplace to manage business opportunities and challenges.
  • Provide field-based insights to the Regional Sales Director and commercial and medical colleagues for territory, regional, and national strategic and tactical planning.
  • Prepare, maintain, present, and implement strategic plans tailored to customers and institutions in the territory.
  • Execute marketing and sales initiatives to achieve business objectives for assigned accounts.
  • Model MannKind’s vision, mission, and objectives and actively contribute to a strong organizational culture.
  • Manage territory expenses within defined budgets and use resources to achieve territory objectives.
  • Conduct speaker programs in the territory, except where prohibited.
  • Lead delivery of an outstanding customer experience, satisfaction, and retention.
  • Develop a deep understanding of account needs, stakeholders, and competitive situations.
  • Use sales reports to identify territory potential and key heart failure stakeholders.
  • Complete administrative responsibilities efficiently and by established deadlines, including healthcare compliance, expense reports, call reporting in Veeva CRM, and other assignments.
  • Provide input and instruction to MannKind functions that support ongoing sales and market development.
  • Measure progress toward objectives, deliver business results, and model leadership across the region and organization.
  • Travel up to full-time and stay overnight within the territory as needed.
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