Account Manager, Immunology - Albany, NY

Galderma•Boston, MA

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, large, organized customers within assigned segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, using advanced clinical, operational, and financial commercial selling skills. The Account Manager develops expertise in brand and segment strategy, promotes prescription products in a competitive market, and executes integrated commercial selling strategies. The role leads cross-functional account planning to grow and retain portfolio business, aligns market and patient access with field reimbursement functions, manages key relationships and customer engagement, and plans and carries out field activities in accordance with company and regulatory standards. This role requires regular travel and work in varied professional environments, including customer sites, healthcare settings, conferences, and company locations. The position is based in Albany, New York. It offers a target base salary range of $120,000–$160,000 per year and eligibility to participate in a commission plan, subject to plan terms and eligibility requirements. Galderma offers medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and plan terms. Work authorization sponsorship is not offered; external applicants must be eligible to work in the United States.

Requirements

Bachelor’s degree in Business or a related field.
Five or more years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions such as market and patient access and field reimbursement.
Ability to take strong ownership of a book of business.
Results-oriented and performance-driven approach.
Strong problem-solving and decision-making skills.
Disciplined self-starter who is comfortable working autonomously.
Ability to demonstrate strategic thinking and a long-term vision.
Relationship management and closing skills, including the ability to adapt techniques and style to varied audiences.
Learning agility and adaptability, including comfort working in ambiguous or unstructured situations.
Resilience, persistence, and willingness to take risks.
Creative, innovative, resourceful, and solution-oriented approach.
Proficiency using complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales reporting software.
Ability to travel regularly and perform work in varied professional environments; the role may involve extended periods of driving, standing, walking, and presenting, and transporting materials.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using a deep understanding of contracting and access platforms, along with market and industry insight.
Lead development of cross-functional account plans that drive portfolio penetration, retention, and growth for key accounts.
Analyze account and provider objectives to align market and patient access with field reimbursement functions, drive demand, and deliver business unit goals.
Collaborate and coordinate with internal and external key stakeholders.
Use business analytics and customer insights to anticipate customer needs and support solution development.
Oversee relationships with Key Opinion Leaders within the assigned area.
Execute customer engagement initiatives to strengthen strategic partnerships.
Serve as the primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.