Account Manager, Immunology - Albany, NY

Galderma•Boston, MA

3d•$120,000 - $160,000

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales goals and executing strategic objectives across high-value, large, organized customers in assigned segments. These segments include, but are not limited to, dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, using advanced clinical, operational, and financial commercial selling skills. The Account Manager develops and maintains expertise in brand and segment strategy and product knowledge, promotes prescription products in a competitive market, and supports new product launches. The role leads cross-functional account planning and customer engagement, builds strategic partnerships, oversees relationships with Key Opinion Leaders, and serves as the primary Galderma contact for assigned commercial speaker bureau contacts. Field activities must comply with applicable company and regulatory standards. The position requires regular travel and work across customer sites, healthcare settings, conferences, and company locations. Compensation includes a target base salary range of $120,000–$160,000 per year and eligibility to participate in a commission plan, subject to plan terms and eligibility requirements. Galderma offers medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms. The role does not offer work authorization sponsorship; external applicants must be eligible to work in the United States.

Requirements

Bachelor’s degree in Business or a related field.
Five or more years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement, and take ownership of a book of business.
Results-oriented and performance-driven approach.
Strong problem-solving and decision-making skills.
Disciplined self-starter comfortable working autonomously.
Ability to think strategically and maintain a long-term vision.
Relationship-management and closing skills, with the ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including the ability to work in ambiguous and unstructured situations.
Resilience, persistence, and willingness to take risks.
Creative, innovative, resourceful, and solution-oriented approach.
Proficiency with complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with Microsoft Office in a Windows environment and familiarity with sales-reporting software.
Regular travel and ability to work effectively in a variety of professional environments; responsibilities may include extended driving, standing, walking, presenting, and transporting materials.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using knowledge of contracting and access platforms and market and industry insights.
Lead cross-functional account plans to drive portfolio penetration, retention, and growth in key accounts.
Analyze account and provider objectives and align market and patient access with field reimbursement functions to drive demand and meet business unit goals.
Collaborate and coordinate with internal and external stakeholders; use business analytics and customer insights to anticipate customer needs and support solutions.
Oversee relationships with Key Opinion Leaders within the assigned area.
Execute customer engagement initiatives that strengthen strategic customer partnerships.
Serve as the primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.