Senior Account Manager (Albany, NY)

Zayo Group•Remote - NY, NY

1d•$90,000 - $110,000•Remote

About The Position

Zayo is seeking a Senior Account Manager to support existing and prospective State, Local, and Education (SLED) accounts that need Zayo fiber infrastructure and connectivity services. The role focuses on strategic business development, identifying and shaping opportunities before formal RFPs, particularly in public sector and education markets. The successful candidate will use knowledge of the E-rate process, state procurement, and funding cycles to position Zayo early in purchasing processes and establish preference before solicitations are issued. The role requires autonomy and the ability to work on large, complex deals using a consultative, trusted-advisor approach. The Senior Account Manager will sell Zayo’s telecommunications services, including fiber and network connectivity, managed services, security, and voice communications. This remote opportunity is limited to applicants who currently reside in the Albany, New York metro area.

Requirements

Bachelor’s degree or equivalent from a four-year college, or an equivalent combination of education and experience.
At least five years of experience solution selling into large SLED accounts.
Expertise in the E-rate program and the ability to align Zayo’s services with funding cycles, RFP timelines, and eligible service categories.
Proven success developing opportunities before procurement begins, shaping specifications, and influencing project design.
Familiarity with state contract vehicles, cooperative purchasing programs, and education consortiums.
Demonstrated success and consistency in achieving sales goals.
Excellent verbal and written communication skills.
Strong customer service and relationship-building and maintenance skills.
Thorough understanding of account management and strategic selling.
Effective problem-solving and interpersonal skills.
Knowledge of Microsoft Word, Excel, and PowerPoint; Salesforce knowledge is a plus.
Understanding of Zayo Networks’ value proposition and products and services, including Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation.
Must currently reside in the Albany, NY metro area.
Must be able to work without employment-based visa sponsorship; Zayo will not provide, transfer, or assume sponsorship for this position.

Nice To Haves

Knowledge of Salesforce.

Responsibilities

Develop opportunities ahead of formal RFPs by engaging district technology leaders, E-rate consultants, and state education consortia to shape project scope and requirements.
Use knowledge of the E-rate program, including the FCC Form 470/471 process, to help customers align technology plans and funding strategies with Zayo’s services.
Build and maintain strategic relationships with IT, procurement, and administrative leaders across State, Local, and Education entities.
Generate new sales revenue by promoting Zayo’s infrastructure and managed solutions across assigned territories.
Present customized proposals and guide customers through a strategic, consultative sales cycle.
Maintain existing business through renewals and long-term contracts while driving new growth.
Collaborate with Engineering, Solutions Architecture, and Legal to design tailored network and managed service solutions.
Track activities, forecasts, and funnel development accurately in Salesforce and related systems.
Meet quarterly and annual revenue targets consistently.
Represent Zayo at regional education and public sector events and build visibility within cooperative and consortium programs such as ESCs, Equalis, DIR, and TIPS.