Cardiology Account Specialist - Albany, NY

MannKind Corporation•Albany, NY

About The Position

MannKind Corporation is seeking a Cardiology Account Specialist to manage an assigned territory in Albany, New York. The role is accountable for territory sales results and for promoting appropriate utilization of approved products among heart failure specialists, cardiology and nephrology professionals, emergency medicine providers, nurse practitioners, heart failure clinic staff, and other healthcare professionals within assigned accounts. The specialist applies knowledge of heart failure and the marketplace to manage business opportunities and challenges, develop account-specific plans, and execute sales and marketing initiatives. The position reports to the Regional Sales Director. The specialist builds understanding of account needs, stakeholders, and competitive conditions; uses sales reports to identify territory potential and key heart failure stakeholders; and provides field-based insights to commercial and medical colleagues for strategic and tactical planning. The role includes conducting speaker programs where permitted, delivering a strong customer experience, managing territory resources and expenses, and completing administrative and compliance responsibilities. The specialist is expected to contribute to the organization’s culture and work collaboratively across functions to support sales and market development. The candidate should bring substantial healthcare sales experience and strong business management, communication, presentation, leadership, and interpersonal skills. Overnight travel within the territory may be required, and the position’s travel expectations are up to full-time travel.

Requirements

At least 5 years of healthcare sales experience in pharmaceutical specialty, hospital, medical device/diagnostic, or comparable experience.
Demonstrated record of high achievement, including a top-30% ranking in 2 of the last 5 years.
Experience with product launches.
Strong teamwork, customer-service orientation, and solution-oriented approach; ability to provide exemplary customer service.
Strong written and verbal communication skills and ability to present professionally in meetings.
Ability to work across a large geography, depending on the market.
Experience working with a HUB and specialty pharmacies.
Experience in the Medicare population with coverage-determination facilitation, or extensive prior-authorization experience.
Proficiency in Microsoft Office and prior use of CRM systems.
Ability to achieve and maintain a satisfactory driving record in compliance with the company’s Motor Vehicle Driving Record Policy.
High-level business management, business acumen, and interpersonal skills.
Professionalism, emotional intelligence, integrity, and respect for colleagues, business partners, and customers.
Solid presentation and facilitation skills.
Demonstrated leadership, organization, flexibility, and ability to work in a fast-paced environment.
Strong work habits, problem-solving skills, a hands-on approach, innovation, and creativity.
Ability to identify and prioritize critical activities and manage multiple concurrent tasks.
Ability to implement strategy through plan execution to achieve company goals.
Ability to communicate with consumers in a planned, personalized manner that responds to their needs and wants.
Ability to confer with others to reach mutually acceptable resolutions.
Ability to produce consistent, high-quality and high-quantity outputs that contribute to strategic goals, and to manage complex situations productively.
Up to full-time travel is expected.

Nice To Haves

Bachelor’s degree from an accredited four-year college or university (preferred).
Experience in cardiovascular categories (preferred).
One year of institutional sales experience (preferred).
IDN experience.
Experience in the Medicare population.
Knowledge of company structure and ability to build effective cross-functional partnerships.
Ability to leverage technology, pursue continuous improvement, and build internal and external networks.

Responsibilities

Meet and exceed established sales budgets and take accountability for territory results.
Drive appropriate utilization of approved products among healthcare professionals in assigned accounts, including heart failure specialists, cardiology and nephrology professionals, emergency medicine providers, nurse practitioners, and heart failure clinic staff.
Apply knowledge of heart failure and the marketplace to manage business opportunities and challenges.
Provide field-based knowledge and input to the Regional Sales Director and commercial and medical colleagues for strategic and tactical planning at territory, regional, and national levels.
Prepare, maintain, present, and implement strategic customer- and institution-specific territory plans.
Execute marketing and sales initiatives to achieve business objectives for assigned accounts.
Model MannKind’s vision, mission, and objectives and actively contribute to a winning organizational culture.
Operate within territory expense budgets and manage resources to achieve objectives.
Conduct speaker programs in the territory except where prohibited.
Lead delivery of an outstanding customer experience, satisfaction, and retention.
Build a deep understanding of account needs, stakeholders, and competitive situations.
Use sales reports to identify territory potential and key heart failure stakeholders.
Complete administrative responsibilities efficiently and by established deadlines, including healthcare compliance, expense reports, call reporting in Veeva CRM, and other assignments.
Provide input and instruction to MannKind functions that support ongoing sales and market development.
Measure progress toward objectives, deliver business results, and model leadership across the region and organization.
Travel overnight within the territory as needed.