Neuroscience LTC Specialist (Albany, NY)

Otsuka Pharmaceutical Co., Ltd.•Danbury, CT

3d•$116,000 - $166,750

About The Position

Otsuka America Pharmaceutical Inc. is seeking a Neuroscience LTC Specialist to engage healthcare providers through in-person, virtual, and digital tools, providing expertise about products and their approved uses. The specialist serves as the primary contact for long-term care (LTC) accounts and healthcare providers, coordinates speaker programs and local provider discussions, and shares market insights and feedback with the Area Business Lead to inform local strategy and team objectives. The role reports directly to the Area Business Lead and coordinates with local Neuroscience Specialists and colleagues in Medical Affairs and Market Access, within appropriate guardrails. The position calls for a strong understanding of LTC regulations, operational challenges, and residents’ clinical and quality-of-life needs. The specialist builds strategic relationships with facility decision-makers and develops tailored communication and sales approaches aligned with each facility’s priorities. Responsibilities include providing clear, accurate, on-label product information; explaining product access and reimbursement considerations; sharing established patient-care guidance; and using digital engagement tools to foster customer relationships. The role also involves territory planning, compliant use of promotional materials, and collaboration with internal support resources to support customer needs and patient outcomes.

Requirements

At least 2 years of pharmaceutical or medical device sales experience.
At least 4 years of experience in a sales role with healthcare providers; experience representing multiple products is preferred in the posting’s description of the ideal background.
Must reside within a commutable distance of 50 miles from the primary city in the sales territory.
Experience in pharmaceutical sales, healthcare management, or a related field.
Thorough understanding of the LTC environment, including regulatory requirements, operational challenges, and LTC residents’ clinical needs.
Ability to build and maintain strategic relationships with key stakeholders in LTC facilities.
Ability to thrive in an ambiguous environment undergoing transformation.
Proven track record in coaching, training, and mentoring peers or others.
Excellent verbal and written communication skills for explaining complex information and engaging healthcare providers and decision-makers.
Commitment to ethical business practices, understanding of regulatory standards, and ability to perform business activities in compliance with company policies and guidance.

Nice To Haves

Experience in the long-term care (LTC) sector or working with healthcare providers is highly advantageous.
Experience representing multiple products in sales to healthcare providers.

Responsibilities

Understand the LTC environment, including regulatory requirements, operational challenges, and residents’ needs, and position solutions that add value to LTC facilities.
Identify and cultivate relationships with LTC decision-makers, including administrators, directors of nursing, and pharmacy managers.
Develop and execute communication and sales strategies tailored to each LTC facility’s operational demands, patient outcomes, and compliance objectives.
Provide detailed, accurate, on-label product information using approved materials and in accordance with regulatory standards.
Address product-access considerations, including local payer coverage, co-pay options, prior authorization requirements, formulary placement, and availability expectations.
Offer established guidance on patient care, including system protocols, standards of care, discharge protocols, and published expert opinions.
Engage customers through virtual and digital tools, such as webinars, virtual meetings, digital newsletters, and interactive online platforms.
Serve as the primary contact for LTC accounts and HCPs; coordinate speaker programs and organize local provider discussions.
Share local market insights, opportunities, and feedback with the Area Business Lead to help shape local strategy and team objectives.
Use competitive data and business reports to monitor territory progress and identify opportunities, and set priorities based on territory and business conditions.
Educate office staff on payer guidelines and reimbursement procedures to support pull-through.
Use promotional materials and internal support resources appropriately and compliantly.
Apply market and industry knowledge to address objections and influence prescribing habits during customer engagements.
Identify professional groups for networking and access to potential key opinion leaders.
Build relationships with office and practice personnel, follow through on account needs, and provide accurate information that adds value.
Deliver balanced office calls and sales presentations using approved marketing materials and technical references, demonstrating product and competitive knowledge.
Maintain ethical business practices and conduct business in accordance with company policies, guidance, and regulatory standards.
Coach, train, and mentor peers or others.

Benefits

Comprehensive medical, dental, vision, and prescription drug coverage.
Company-provided basic life insurance and accidental death and dismemberment insurance.
Short-term and long-term disability insurance.
Tuition reimbursement.
Student loan assistance.
Generous 401(k) match.
Flexible time off.
Paid holidays.
Paid leave programs.
Other company-provided benefits.
Incentive opportunity in addition to base pay.