Cardiology Account Specialist - Western New York

MannKind Corporation•Buffalo, NY

About The Position

MannKind Corporation is seeking a Cardiology Account Specialist for Western New York. The role is responsible for achieving territory sales results and driving appropriate utilization of approved products among heart failure specialists, cardiology and nephrology practices, emergency medicine, nurse practitioners, heart failure clinic staff, and other healthcare professionals. The specialist applies knowledge of heart failure and the marketplace to manage business opportunities, develop strategic customer and institutional territory plans, and execute sales and marketing initiatives. The position reports to the Regional Sales Director. The specialist provides field-based insights to commercial and medical colleagues, manages territory resources and expenses, conducts speaker programs where permitted, and supports an excellent customer experience. The role also includes identifying account needs and stakeholders, using sales reports to assess territory potential, completing administrative and compliance responsibilities, and working with internal functions to support market development. The position calls for consistent delivery of business results, collaboration, and leadership across the region and organization. Travel may be required up to full-time, including overnight travel as needed within the territory.

Requirements

A minimum of 5 years of healthcare sales experience in pharmaceutical specialty, hospital, medical device/diagnostic, or comparable experience.
Demonstrated record of high achievement, including a top-30% ranking in 2 of the last 5 years.
Experience with product launches.
Experience working with a HUB and specialty pharmacies.
Experience in the Medicare population with coverage-determination facilitation or extensive prior-authorization experience.
Proficiency in Microsoft Office and prior use of CRM systems.
Ability to travel overnight as needed within the territory.
Ability to achieve and maintain a satisfactory driving record under the Company’s Motor Vehicle Driving Record Policy.
Strong business management, business acumen, and interpersonal skills.
Strong written and verbal communication, presentation, and facilitation skills.
Customer-service orientation, solution-oriented approach, and ability to provide exemplary customer service.
Demonstrated leadership, organization, flexibility, and ability to work in a fast-paced environment.
Strong work habits, problem-solving ability, hands-on approach, innovation, and creativity.
Ability to identify and prioritize critical activities and manage multiple concurrent tasks and complex situations.
Ability to implement strategy through plan execution to achieve company goals.
High emotional intelligence and professionalism in decision-making; integrity and respect for colleagues, business partners, and customers.
Ability to collaborate, resolve issues with others, and produce consistent, high-quality results that support strategic goals.

Nice To Haves

Bachelor’s degree from an accredited four-year college or university preferred.
Experience in cardiovascular categories preferred.
One year of institutional sales experience preferred.
IDN experience is a plus.
Experience in the Medicare population is a plus.
Experience working across a large geography, depending on the market.

Responsibilities

Meet and exceed established sales budgets and deliver territory results.
Drive appropriate utilization of approved products among healthcare professionals and within assigned accounts.
Apply knowledge of heart failure and the marketplace to manage business opportunities and challenges.
Provide field-based insights to the Regional Sales Director and commercial and medical colleagues for strategic and tactical planning.
Prepare, maintain, present, and implement strategic customer- and institution-specific territory plans.
Execute marketing and sales initiatives for assigned accounts.
Represent MannKind’s vision, mission, and objectives, and contribute to a winning organizational culture.
Operate within territory expense budgets and manage resources to achieve objectives.
Conduct speaker programs in the territory where permitted.
Deliver a strong customer experience and support customer satisfaction and retention.
Develop an understanding of account needs, stakeholders, and competitive situations.
Use sales reports to identify territory potential and key heart failure stakeholders.
Complete administrative responsibilities, including healthcare compliance, expense reporting, Veeva CRM call reporting, and other assignments by established deadlines.
Provide input and instruction to MannKind functions that support ongoing sales market development.
Measure progress toward objectives, deliver business results, and model leadership across the region and organization.