Cardiology Account Specialist - Western New York
About The Position
MannKind Corporation is seeking a Cardiology Account Specialist to manage accounts and sales activity across Western New York. The role is accountable for meeting and exceeding territory sales budgets, supporting appropriate use of approved products, and developing account-specific strategies based on heart failure expertise, customer needs, and market conditions. The position works with health care professionals including heart failure specialists, cardiologists, nephrologists, emergency medicine professionals, nurse practitioners, and heart failure clinic staff. The specialist collaborates with the Regional Sales Director and commercial and medical colleagues, contributes field knowledge to territory and broader planning, executes marketing and sales initiatives, and delivers a high-quality customer experience. The role also includes speakers programs, budget and resource management, account development, sales-report analysis, healthcare compliance, expense and call reporting, and other administrative responsibilities. Up to full-time travel is expected, including overnight travel as needed within the territory.
Requirements
- At least 5 years of healthcare sales experience in pharmaceutical specialty, hospital, medical device/diagnostic, or comparable experience.
- Demonstrated record of high achievement, including a top-30% ranking in 2 of the last 5 years.
- Strong teamwork, customer-service orientation, and solution-oriented approach.
- Ability to provide exemplary customer service.
- Strong written and verbal communication skills and ability to present effectively in meetings.
- Ability to travel overnight as needed within the territory and work across a large geography.
- Experience working with a hub and specialty pharmacies.
- Experience in the Medicare population with coverage-determination facilitation or extensive prior authorization experience.
- Proficiency in Microsoft Office and prior use of CRM systems.
- Ability to maintain a satisfactory driving record in compliance with the company's Motor Vehicle Driving Record Policy.
- Strong business management, business acumen, interpersonal, presentation, and facilitation skills.
- Emotional intelligence, professionalism, integrity, and respect for colleagues, business partners, and customers.
- Leadership capabilities, organization, flexibility, and ability to operate in a fast-paced environment.
- Strong work habits, problem-solving ability, hands-on approach, innovation, and creativity.
- Ability to identify and prioritize critical activities and manage multiple concurrent tasks.
- Ability to implement strategy through plan execution to achieve company goals.
- High degree of personal responsibility and ability to set similar expectations for colleagues and teams.
- Ability to respond to consumer needs through planned, personalized communication and confer with others to reach acceptable resolutions.
- Ability to produce consistent, high-quality and high-quantity outputs, manage complex situations, and contribute meaningful results to strategic goals.
Nice To Haves
- Bachelor’s degree from an accredited four-year college or university.
- Experience in cardiovascular categories.
- One year of institutional sales experience.
- IDN experience.
- Product launch experience.
- Experience in the Medicare population.
Responsibilities
- Meet and exceed established sales budgets and take accountability for territory results.
- Drive appropriate utilization of approved products with health care professionals in assigned accounts, including heart failure specialists, cardiology, nephrology, emergency medicine, nurse practitioners, and heart failure clinic staff.
- Apply knowledge of heart failure and the marketplace to manage business opportunities and challenges.
- Provide field-based knowledge and input to the Regional Sales Director and commercial and medical colleagues for strategic and tactical planning.
- Prepare, maintain, present, and implement strategic customer- and institution-specific territory plans.
- Execute marketing and sales initiatives to achieve business objectives for assigned accounts.
- Represent MannKind's vision, mission, and objectives and actively contribute to a successful organizational culture.
- Manage territory expenses within defined budgets and use resources to achieve territory objectives.
- Conduct speakers programs in the territory, except where prohibited.
- Deliver an outstanding customer experience and support customer satisfaction and retention.
- Develop a deep understanding of account needs, stakeholders, and competitive situations.
- Use sales reports to identify territory potential and key heart failure stakeholders.
- Complete administrative responsibilities efficiently and by established deadlines, including healthcare compliance, expense reports, and call reporting in Veeva CRM.
- Provide input and instruction to MannKind functions that support ongoing sales and market development.
- Measure progress toward objectives, deliver business results, and model leadership across the region and organization.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
