Cardiac Rhythm Management Clinical Specialist - Gainsville/Athens/Gwinnett

Medtronic • Atlanta, GA

7d • $72,000 - $90,000 • Onsite

About The Position

The Cardiac Rhythm Management (CRM) Clinical Specialist provides technical, educational, operational, and sales support to help the district meet CRM sales and customer service objectives. The role supports the North Atlanta territory, including Gwinnett, Athens, and Gainesville. Candidates must reside within the assigned area and travel regularly to customer accounts, with travel estimated at approximately 80% of the time. The specialist must be available for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require.

The role supports CRM devices and therapies through system checks and interrogations, implant support, troubleshooting, customer education, inventory and documentation management, and coordination with sales leadership and field partners. The specialist maintains product and therapy expertise and supports customers and clinical outcomes across clinics, hospitals, and business meetings.

The position requires a valid driver's license, active auto insurance, and a driving record that meets company standards. Physical demands include frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for 8 or more hours per day; and regular bending, stooping, squatting, and balancing. Work may involve eye protection, infectious disease and radiation exposure, and wearing 7–9 pounds of lead for extended periods. The specialist uses computers and mobile devices and must maintain the vision capabilities necessary for patient care and field responsibilities.

Requirements

• High school diploma and at least 6 years of work experience, or an associate’s degree and at least 4 years, or a bachelor’s degree and at least 2 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing.
• Reside within the assigned North Atlanta territory.
• Valid driver's license, active auto insurance, and a driving record that meets company standards.
• Available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
• Meet the physical demands described for the position, including frequent two-handed lifting of up to 40 pounds and extended periods of sitting, standing, walking, and wearing lead.
• For baccalaureate degrees earned outside the United States, hold a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

• Bachelor's degree in nursing, life sciences, or biomedical engineering.
• At least 2 years of experience in a cath lab, EP lab, hospital, or clinic, with cardiology knowledge.
• Thorough working knowledge of medical terminology and the medical device industry.
• Expertise with Microsoft tools and other applications, such as SalesForce.com.
• Ability to meet vendor credentialing requirements.
• Ability to coordinate or participate in numerous tasks and projects in a fast-paced environment in an organized manner while meeting deadlines.

Responsibilities

• Provide technical support for CRM devices and therapies, including performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge from comprehensive CRM field training.
• Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
• Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
• Support the onboarding and development of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
• Maintain technical expertise on new CRM products, therapies, solutions, and patient management offerings.
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, including frequent independent driving.
• Perform the physical requirements of the role and work effectively in clinical environments with the listed exposure and equipment demands.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Global well-being program
• Incentive plans
• 401(k) plan with employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
• Sales Incentive Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED