Card Insert Lead

Fiserv•Shoreview, MN

About The Position

As a Card Insert Lead, you support a high-volume production floor by coordinating the Card Insert team and assisting with related production activities. You work closely with Production Generalists and equipment operators to set up jobs, monitor output, and perform quality checks. You help ensure that client work is completed accurately, on time, and in accordance with production standards and job specifications. This is a second-shift role, 2:30 PM–10:30 PM. The position requires standing for most of the shift and frequently performing physical activities that include lifting and carrying up to 50 pounds, lifting above shoulder level, and climbing, squatting, kneeling, twisting, pushing, and bending. Candidates must currently have valid and unrestricted U.S. work authorization; sponsorship is not available.

Requirements

At least 1 year of experience in a high-volume production, print, or manufacturing environment operating equipment or similar machinery.
At least 1 year of experience using a computer workstation to review instructions, enter data, or monitor job status.
Organizational skills, including the ability to prioritize work, manage multiple tasks, and meet established deadlines.
Attention to detail and the ability to follow written instructions and verify work for accuracy.
Verbal and written communication skills to clearly share information with team members and leaders.
Ability to work additional hours, including weekends and holidays, during peak periods such as month end, quarter end, and year end.
Valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future are not considered.
Ability to stand for most of the shift; lift or carry up to 50 pounds and lift above the shoulders; and frequently climb, squat, kneel, twist, push, and bend.

Nice To Haves

High school diploma or equivalent, or an equivalent combination of education, related experience, and/or military experience.
Experience providing informal guidance or peer support to colleagues in a production environment.
Experience working in a continually changing, deadline-driven work environment.

Responsibilities

Operate equipment used in auto insert production, including insert machines; stage jobs for operators and schedule jobs on machines.
Enter data accurately and promptly to support job setup, tracking, and reporting, including documentation for mail carrier vendors.
Set up and calibrate equipment according to guidelines and job specifications, and monitor it to process work according to instructions and client expectations.
Troubleshoot machine- and job-related problems and make minor machine adjustments as required.
Coach, train, assign, and check the work of Production Generalists to support daily production goals.
Perform quality checks, verify output accuracy and quantities produced, and document results according to procedures.
Participate in cross-training across statement print, presort, and related production processes.
Follow safety, security, and compliance procedures and maintain a clean, organized work area.

Benefits

Fuel Your Life program supporting physical, financial, social, and emotional well-being.
Paid holidays and generous time-away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof peer-recognition program with points redeemable for rewards.
Eight Employee Resource Groups.
Professional growth through training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares through the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.