Card Insert Lead

Fiserv•Shoreview, MN
•$40,000 - $52,000

About The Position

As a Card Insert Lead, you support a high-volume production floor by coordinating the Card Insert team and assisting with related production activities. You work closely with Production Generalists and equipment operators to set up jobs, monitor output, and perform quality checks. You help ensure client work is completed accurately, on time, and in accordance with production standards and job specifications. The role works second shift, 2:30 PM–10:30 PM.

Requirements

  • At least 1 year of experience in a high-volume production, print, or manufacturing environment operating equipment or similar machinery.
  • At least 1 year of experience operating a computer workstation to review instructions, enter data, or monitor job status.
  • Organizational skills, including the ability to prioritize work, manage multiple tasks, and meet deadlines.
  • Attention to detail and ability to follow written instructions and verify work for accuracy.
  • Verbal and written communication skills to clearly share information with team members and leaders.
  • Ability to work additional hours, including weekends and holidays, during peak periods such as month end, quarter end, and year end.
  • Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered.
  • Ability to stand for most of the shift; safely lift and/or carry up to 50 pounds; lift above the shoulders; and frequently climb, squat, kneel, twist, push, and bend.

Nice To Haves

  • High school diploma or equivalent, or an equivalent combination of education, related experience, and/or military experience.
  • Experience providing informal guidance or peer support to colleagues in a production environment.
  • Experience working in a continually changing, deadline-driven work environment.

Responsibilities

  • Operate equipment used in auto insert production, including insert machines; stage jobs for operators and schedule jobs on machines.
  • Perform data entry for job setup, tracking, and reporting, including documentation for mail carrier vendors.
  • Set up and calibrate equipment according to guidelines and job specifications, and monitor processing to meet instructions and client expectations.
  • Troubleshoot machine- and job-related problems and make minor machine adjustments as required.
  • Coach, train, assign, and check the work of Production Generalists to support daily production goals.
  • Perform quality checks, verify output accuracy and quantities produced, and document results according to procedures.
  • Participate in cross-training for statement print, presort, and related production processes.
  • Follow safety, security, and compliance procedures and maintain a clean, organized work area.

Benefits

  • Fuel Your Life program supporting physical, financial, social, and emotional well-being.
  • Paid holidays and generous time-away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof peer-recognition program with points redeemable for rewards.
  • Eight Employee Resource Groups.
  • Professional growth through training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning and discounted shares through the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental, caregiver, and military leave.
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